Inbound calling: 6 inbound call handling tips to provide great agent and customer experience
Jen Jackson
VP of Customer Experience
Tags
Contact Center Operations
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👉 Sidenote:
👉Further reading:
👉Dialpad tip:
👉 Dialpad tip:
A better way to manage inbound calls
See how Dialpad can make life easier for not only your inbound agents, but also your supervisors! Book a demo, or take a self-guided interactive tour of the app on your own first!