Get customers to extremely satisfied quicker

Reduce operational complexities, simplify coaching, and delight customers with Ai Contact Center.
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See Ai Contact Center in action

Go from zero to fully operational

Quickly set up your support center

Take new contact centers live around the world in minutes and manage all your agents in one place.

Connect agents and customers on every channel

Make it easier for agents to phone, message, and meet with customers, and transfer calls to their favorite devices from one Ai-powered app

Minimize your tech stack, maximize your profits

Cut costs and streamline operations when you reduce multiple contact center products to one efficient platform.

Loved by the best in the business

Guide agents & boost confidence levels

Surface the right answers to customer questions

Equip agents with immediate answers to customer questions using Ai Agent Assist content from your knowledge bases.

Help agents navigate calls, automatically

Real-Time Assist Cards provide agents with triggered pop-ups that include speaking points, best practices, and recommendations.

Increase agent confidence & decrease turnover

RTA Cards reduce the need for barge-ins and call takeovers, bolster agent confidence, and improve job satisfaction.

Keep an eagle eye on customer delight

Optimize quality assurance

Grade every conversation against your quality metrics with Ai Scorecards and identify intent with Ai Call Purpose.

Gauge customer sentiment

Combine customer sentiment and intent signals to infer CSAT scores for 100% of your customer calls with Ai CSAT.

Be everywhere at once

See all performance metrics, monitor adherence, and quickly identify coaching opportunities with Ai Coaching Hub.

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Automate time-consuming tasks

Simplify administrative work

Use Ai Recaps to create instant call summaries with action items so agents never need to take notes or remember key details.

Always be there virtually

Rely on Ai Chatbot to deliver natural-sounding responses to self-serve questions, any time of day or night, using answers from your connected knowledge bases.

Protect your customers’ data

Automatically secure your personally identifiable information (PII) like credit card and social security numbers with PII Redaction.

Browse the Dialpad portfolio

Ai Voice

Bring all business conversations together on a single platform, automate note-taking, and help teams stay productive.

Ai Meetings

Equip teams with immersive, one-click HD meetings, complete with screen-sharing and chat.

Ai Sales

Streamline coaching and automate routine lead management tasks so reps can close deals faster.
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We've been able to ramp sellers much faster, and get them on prospect calls sooner.


Try Dialpad today

Sign up for your free 14-day trial.