Pick the perfect plan

You have a choice in pricing options with Dialpad. Depending on your business needs, you can dictate the terms and choose between our month-to-month or annual contract plan. We believe you’ll love Dialpad so much that you’ll be interested in saving even more money with the annual plan. With the month-to-month option, you have the flexibility to cancel at any time.

If you're looking for toll-free numbers for lines like Sales and Support, you can add as many as you want. Toll-free numbers start at $15 per month on an annual plan or $17 per month on a monthly plan (no set-up fee for US), plus $.02/minute.

Absolutely. While many customers find that they can reduce their need for physical desk phones with our softphone and mobile apps, Dialpad does support a wide variety of SIP-based phones. Interested in purchasing directly from Dialpad? Reach out to our sales team to learn more about hardware, functionality, and pricing.

You can place your calls with Dialpad all over the world. Our international rates are some of the lowest in the industry. Please contact our Sales Team if your company has international teams that need a phone service.

We do! You'll be able to purchase a fax number to use across all Dialpad Talk, Sell, or Support plan types. Each month you'll get a balance of 100 pages (inbound and outbound) before you incur any additional fees ($0.10/page after the limit is reached). At the beginning of each month, your page balance is recharged back to 100.

Dialpad Meetings works across all devices, from desktop to mobile to meeting rooms. Nothing special required. You can dial into your Dialpad UberConference with any phone, like other audio conference services. To schedule calls and use all the visual features, log in from any computer or Internet-connected device with a browser. The Chrome app and Android app allow for better controls and experiences.

Every free account starts with a 10 caller maximum size, Dialpad Meetings Business gets you up to 150 participants per meeting.

Currently, Dialpad Meetings is available in the US for US phone numbers, but you may dial into any conference using any phone from anywhere in the world. International access numbers in 50+ countries are available for Business accounts.

Dialpad Meetings accepts credit card payments online.

Yes! You can cancel your Business plan at any time, and you will be placed on the Free plan. You will continue to receive Business features for the services you’ve paid for until the end of that billing cycle.

When you join a Dialpad Meeting from the web, the setup for the call is protected by DTLS, which is similar to how web traffic is encrypted during website requests. Once the meeting begins, your audio and/or video is protected by SRTP, a secure protocol designed specifically for transferring real-time media. Phone calls from public telephony networks may not have the same security measures built in; therefore, we recommend you and your guests connect to meetings through the desktop, browser, or mobile apps when encrypted communication is a priority.

Managers can coach and monitor agent performance with features like Listen In, Barge In, and Take Over. Additionally, our Voice Intelligence technology displays how customers are feeling in real-time with sentiment analysis and live call transcription. Real-time recommendations prompt agents with steps to follow for common questions that arise in customer calls as they happen.

Dialpad Contact Center call pricing starts at $0.01/min for inbound and $0.02/min for outbound calls within the United States and Canada.

Our Pro accounts are available on both month-to-month as well as annual plans, while Enterprise accounts are available on annual plans only. Annual plans are our most popular option as they provide a discount from our regular pricing.

Dialpad Contact Center natively integrates with other cloud-based tools like Zendesk, Slack, Salesforce Service Cloud, ServiceNow, and more.

All plans get access to 24/7 phone support, while Enterprise plans also receive an Enterprise SLA. We also have a comprehensive set of articles on our help center at help.dialpad.com.

Dialpad Sell call pricing starts at $0.01/min for inbound and $0.02/min for outbound calls within the United States. Should you wish to add a toll-free number, there will be an inbound toll-free per minute fee of $0.02/min.

Dialpad Sell syncs seamlessly with Salesforce so your calls, voicemails, recordings, and transcripts are organized and easy to find. We also integrate with popular apps and tools such as G Suite, Office 365, LinkedIn, and Slack.

Both Pro and Enterprise Dialpad Sell plans offer a real-time dashboard with metrics for inbound and outbound calls, individual rep metrics, as well as call history and historical data that allows you to dive into insights about your team and their calls anytime you need. Additionally, Enterprise plans include Admin and Reporting APIs.

Our Pro accounts are available on both month-to-month as well as annual plans, while Enterprise accounts are available on annual plans only. Annual plans are our most popular option, as you lock down the same rate for the duration of your contract, along with a discount from our regular pricing.

Pro plans get access to 24/5 phone support, while Enterprise plans get 24/7 phone support and Enterprise SLA. We also have a wide range of help center articles available at help.dialpad.com.