$20 USD if billed monthly
1 License Minimum
All Standard plan features, plus:
All Pro plan features, plus:
See why thousands of teams big and small stay connected with Dialpad.
PLAN BASICS |
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Seat Minimums
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Office Maximums
An Office is used to represent a physical location or group of people. Office locations are also used to determine tax rates
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Phone Number Included (per user)
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Unlimited Calling2
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Mobile & Softphone App Support
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Call Recording
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Multi-level Auto Attendant
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Additional Numbers (Individuals)
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Custom Routing
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Set Personal Working Hours
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Extensions
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Toll-Free Number Support1
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Automatic Spam Detection
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Number Porting
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COLLABORATION |
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Contact Syncing
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Analytics & Reporting
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Departments / Ring Groups
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Hold Queues
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Online Meetings (Dialpad UberConference)
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Unlimited SMS, MMS, and Group Messaging 1
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International SMS1
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APPS & INTEGRATIONS |
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Salesforce (Sales & Service Cloud)
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Zendesk
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Slack
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Hubspot
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Zapier
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G Suite
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Office 365
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Azure
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Okta
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OneLogin
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ServiceNow
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APIs & Webhooks
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Outreach
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PRODUCTIVITY |
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Switch Calls Between Devices
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Voicemail Transcription
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Exec-Assistant Pairings
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Three-Way Calling
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Click-To-Call
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Automatic Post Call Notes
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Call Transcriptions
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Speech Coaching
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Number Forwarding
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SUPPORT |
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Knowledge Base
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Community Forum
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Support Coverage
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Web (Multilingual)
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Chat (Multilingual)
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Phone
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Dedicated Account Manager
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Professional Deployment Services
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Service Level Agreement (SLA)
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Retention Policies
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StandardFrom $15 /user/month |
ProFrom $25 /user/month |
EnterpriseContact us |
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PLAN BASICS |
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Seat Minimums
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1 | 3 | 100 |
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Office Maximums
An Office is used to represent a physical location or group of people. Office locations are also used to determine tax rates
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1 | 10 | Unlimited |
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Phone Number Included (per user)
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1 Local Number | 1 Local Number | 1 Local Number |
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Unlimited Calling2
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Mobile & Softphone App Support
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Call Recording
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Multi-level Auto Attendant
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Additional Numbers (Individuals)
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Local or International | Local or International | |
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Custom Routing
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Set Personal Working Hours
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Extensions
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Toll-Free Number Support1
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Automatic Spam Detection
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Number Porting
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Local & Toll-Free | Local & Toll-Free | Local & Toll-Free |
COLLABORATION |
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Contact Syncing
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Analytics & Reporting
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Departments / Ring Groups
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3 max | 25 max | Unlimited |
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Hold Queues
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Online Meetings (Dialpad UberConference)
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Unlimited SMS, MMS, and Group Messaging 1
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International SMS1
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APPS & INTEGRATIONS |
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Salesforce (Sales & Service Cloud)
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Zendesk
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Slack
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Hubspot
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Zapier
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G Suite
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Office 365
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Azure
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Okta
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OneLogin
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ServiceNow
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APIs & Webhooks
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Outreach
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PRODUCTIVITY |
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Switch Calls Between Devices
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Voicemail Transcription
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Exec-Assistant Pairings
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Three-Way Calling
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Click-To-Call
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Automatic Post Call Notes
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Call Transcriptions
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Speech Coaching
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Number Forwarding
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SUPPORT |
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Knowledge Base
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Community Forum
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Support Coverage
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24/5 | 24/7 | 24/7 |
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Web (Multilingual)
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Chat (Multilingual)
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Phone
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Dedicated Account Manager
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Call for Details | Call for Details | Call for Details |
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Professional Deployment Services
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Call for Details | Call for Details | Call for Details |
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Service Level Agreement (SLA)
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Retention Policies
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Call for Details |
1 Only available in the United States and Canada.
2 Unlimited inbound and outbound calls within your country, the US and Canada. For other locations please see our international rates.
We accept all major credit cards. You will be charged on a month-to-month basis. If you'd like to be invoiced instead, contact the Dialpad Sales Team.
All Free plan features, plus:
And bring the team together, from anywhere on the planet.
PLAN BASICS |
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No Meeting Room Pins Required
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Max Call Duration
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Number of Participants
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Call Recording
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Screen Sharing
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Audio & Video Conferencing
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HD Audio
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PRODUCTIVITY & INTEGRATIONS |
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In Meeting Chat
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Automated Post Meeting Notes
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Call Transcriptions
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Google Calendar Integration
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Outlook Calendar Integration
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Salesforce Integration
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Slack Integration
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Intercom Integration
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Evernote Integration
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HubSpot Integration
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LinkedIn Integration
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Twitter Integration
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ADVANCED |
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International Dial-In #s
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Auto Dial Out to Participants
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Toll-Free Conference Numbers 1
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Custom Dial In Numbers
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Custom Hold Music
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Lock Meeting Rooms
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SUPPORT |
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Knowledge Base
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Community Forum
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Support Coverage
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Web (Multilingual)
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Chat (Multilingual)
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Phone
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Free$0 /user/month |
BusinessFrom $15 /user/month |
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PLAN BASICS |
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No Meeting Room Pins Required
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Max Call Duration
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45 min per meeting | 5 hours per meeting |
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Number of Participants
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10 | 100 |
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Call Recording
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Screen Sharing
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Audio & Video Conferencing
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HD Audio
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PRODUCTIVITY & INTEGRATIONS |
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In Meeting Chat
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Automated Post Meeting Notes
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Call Transcriptions
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Google Calendar Integration
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Outlook Calendar Integration
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Salesforce Integration
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Slack Integration
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Intercom Integration
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Evernote Integration
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HubSpot Integration
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LinkedIn Integration
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Twitter Integration
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ADVANCED |
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International Dial-In #s
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Auto Dial Out to Participants
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Toll-Free Conference Numbers 1
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Starts at $20/mo/number | |
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Custom Dial In Numbers
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Custom Hold Music
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Lock Meeting Rooms
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SUPPORT |
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Knowledge Base
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Community Forum
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Support Coverage
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8am - 5pm EST M-F | 24/7 |
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Web (Multilingual)
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Chat (Multilingual)
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Phone
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1 Only available in the United States and Canada.
The Free plan offers a full-featured meeting experience with unlimited 1:1 and group meetings and audio recordings. There is no trial period so you can try Dialpad Meetings for as long as you like. Both the Free and Business plans offer screen sharing, multiple video layouts, and support across all devices. Interested in elevating your meeting productivity with advanced features like AI-powered meeting transcriptions and video recordings? Sign up for the Business plan.
Contact center software with real-time coaching that you can set up in minutes.
Drive higher CSAT scores with AI-powered features.
All Pro plan features, plus:
And free your agents to work from anywhere on the planet.
PLAN BASICS |
|---|
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Toll-Free Number Support 1
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Hold Queues
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Multi-level Auto Attendant
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Custom Hold Music
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Max Agents per Call Center
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Callers in Queue
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Call Recording
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In-Queue Callback
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COACHING & REPORTING |
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Manager Alerts (Service Level, etc.)
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Customer Sentiment Tracking
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Call Monitoring (Listen In, Barge, Take Over)
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Analytics & Reporting
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Call Transcriptions
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Real-time Agent Recommendations
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Call History
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Speech Coaching
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Status Dashboards
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Agent Screen Capture
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PRODUCTIVITY & INTEGRATIONS |
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Automated Post Call Notes
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Online Meetings (Dialpad UberConference)
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Salesforce (ServiceCloud) Integration
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Zendesk Integration
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Kustomer Integration
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G Suite Integration
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Office 365 Integration
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Slack Integration
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Zapier Integration
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Front
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Custom Business Rules (APIs)
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SUPPORT |
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Knowledge Base
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Community Forum
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Support Coverage
|
|
Web (Multilingual)
|
|
Chat (Multilingual)
|
|
Phone
|
|
Dedicated Account Manager
|
|
Professional Deployment Services
|
|
Service Level Agreement (SLA)
|
|
Professional Deployment Services
|
ProContact us |
EnterpriseContact us |
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|---|---|---|
PLAN BASICS |
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Toll-Free Number Support 1
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Hold Queues
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25 max | Unlimited |
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Multi-level Auto Attendant
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Custom Hold Music
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Max Agents per Call Center
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200 | 500 |
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Callers in Queue
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500 | 1000 |
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Call Recording
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Automatic | Custom |
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In-Queue Callback
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COACHING & REPORTING |
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Manager Alerts (Service Level, etc.)
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Customer Sentiment Tracking
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Call Monitoring (Listen In, Barge, Take Over)
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Analytics & Reporting
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Advanced | Custom |
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Call Transcriptions
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Real-time Agent Recommendations
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Call History
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Speech Coaching
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Status Dashboards
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Agent Screen Capture
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PRODUCTIVITY & INTEGRATIONS |
||
|
Automated Post Call Notes
|
||
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Online Meetings (Dialpad UberConference)
|
||
|
Salesforce (ServiceCloud) Integration
|
||
|
Zendesk Integration
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Kustomer Integration
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G Suite Integration
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Office 365 Integration
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Slack Integration
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Zapier Integration
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Front
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Custom Business Rules (APIs)
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SUPPORT |
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Knowledge Base
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Community Forum
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Support Coverage
|
24/7 | 24/7 |
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Web (Multilingual)
|
||
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Chat (Multilingual)
|
||
|
Phone
|
||
|
Dedicated Account Manager
|
Call for Details | Call for Details |
|
Professional Deployment Services
|
Call for Details | Call for Details |
|
Service Level Agreement (SLA)
|
||
|
Professional Deployment Services
|
Call for Details |
1 Only available in the United States and Canada.
Both Pro and Enterprise plans offer real-time dashboards with metrics for all calls, individual agent metrics, as well as call history and historical data that allows you to dive into insights about your team and their calls anytime you need. Additionally, Enterprise plans include Admin and Reporting APIs.
A phone system built for sales with outbound calling automation, real-time coaching & CRM integrations
Custom reporting, APIs, and 24/7 support
All Pro plan features, plus:
And free your agents to work from anywhere on the planet.
PLAN BASICS |
|---|
|
Unlimited SMS, MMS, and Group Messaging 1
|
|
Phone Number Included (per user)
|
|
Mobile & Softphone App Support
|
|
Call Recording
|
|
Additional Numbers (Individuals)
|
COACHING & REPORTING |
|
Rep Leaderboards
|
|
Coaching Groups for Reps
|
|
Call Monitoring (Listen In, Barge, Take Over)
|
|
Analytics & Reporting
|
|
Manager Alerts
|
|
Real-time Rep Recommendations
|
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Call Transcriptions
|
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Call History
|
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Speech Coaching
|
PRODUCTIVITY & INTEGRATIONS |
|
Salesforce Powerdialer
|
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Local Presence Dialing
|
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Automated Post Call Notes
|
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Voicemail Drop
|
|
Salesforce (SalesCloud) Integration
|
|
HubSpot Integration
|
|
Online Meetings (Dialpad UberConference)
|
|
G Suite Integration
|
|
Office 365 Integration
|
|
Zapier Integration
|
|
Outreach Integration
|
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API Developer Access
|
SUPPORT |
|
Knowledge Base
|
|
Community Forum
|
|
Support Coverage
|
|
Web (Multilingual)
|
|
Chat (Multilingual)
|
|
Phone
|
|
Dedicated Account Manager
|
|
Professional Deployment Services
|
|
Service Level Agreement (SLA)
|
|
Professional Deployment Services
|
ProFrom $Contact Us /user/month |
EnterpriseContact us |
|
|---|---|---|
PLAN BASICS |
||
|
Unlimited SMS, MMS, and Group Messaging 1
|
||
|
Phone Number Included (per user)
|
1 Local Number | 1 Local Number |
|
Mobile & Softphone App Support
|
||
|
Call Recording
|
Automatic | Custom |
|
Additional Numbers (Individuals)
|
Local or International | Local or International |
COACHING & REPORTING |
||
|
Rep Leaderboards
|
||
|
Coaching Groups for Reps
|
||
|
Call Monitoring (Listen In, Barge, Take Over)
|
||
|
Analytics & Reporting
|
Advanced | Custom |
|
Manager Alerts
|
||
|
Real-time Rep Recommendations
|
||
|
Call Transcriptions
|
||
|
Call History
|
||
|
Speech Coaching
|
||
PRODUCTIVITY & INTEGRATIONS |
||
|
Salesforce Powerdialer
|
||
|
Local Presence Dialing
|
||
|
Automated Post Call Notes
|
||
|
Voicemail Drop
|
||
|
Salesforce (SalesCloud) Integration
|
||
|
HubSpot Integration
|
||
|
Online Meetings (Dialpad UberConference)
|
||
|
G Suite Integration
|
||
|
Office 365 Integration
|
||
|
Zapier Integration
|
||
|
Outreach Integration
|
||
|
API Developer Access
|
||
SUPPORT |
||
|
Knowledge Base
|
||
|
Community Forum
|
||
|
Support Coverage
|
24/7 | 24/7 |
|
Web (Multilingual)
|
||
|
Chat (Multilingual)
|
||
|
Phone
|
||
|
Dedicated Account Manager
|
Call for Details | Call for Details |
|
Professional Deployment Services
|
Call for Details | Call for Details |
|
Service Level Agreement (SLA)
|
||
|
Professional Deployment Services
|
Call for Details |
1 Only available in the United States and Canada.
With Dialpad Sell, Managers can coach and monitor their reps with features like Listen In, Barge In, and Take Over. Additionally, with our Voice Intelligence technology, Managers are able to know how the call is going in real-time with sentiment analysis and call transcription, as well as empower reps with key information the moment that they need it through Real-Time Assist.
Loved by 7,000 customers big and small