Plans & Pricing

Pick the perfect plan

Standard

$15

/user/mo

$20 USD if billed monthly

1 License Minimum

Buy now
  • Unlimited calling2
  • Unlimited SMS & MMS1
  • Call controls (call forwarding, transfer, 
hold, mute)
  • Custom voicemail greeting
  • Voicemail transcription
  • G Suite & Office 365 integrations
  • Fax (add-on)1
  • Custom off-hours routing

Pro

$25

/user/mo

$30 USD if billed monthly
3 License Minimum
Buy now

All Standard plan features, plus:

  • Local number support in 50+ countries
  • CRM integrations (Salesforce, Hubspot)
  • 24/7 phone support
  • Unlimited meetings
  • 5 hour meeting duration
  • API & webhooks
  • 10 offices
  • 25 ring groups (departments)
  • Hold queues
  • International SMS
  • Zapier, Zendesk, Slack integrations and more
  • Deskphone support

Enterprise

Contact us

100 License Minimum

All Pro plan features, plus:

  • 100% uptime Service Level Agreements (SLA)
  • Extensions
  • Unlimited office locations
  • Enhanced 24/7 Phone Support
  • Unlimited ring groups (departments)
  • Azure Integration
  • IAM/SSO Integrations (Okta, OneLogin)
  • Retention policies
See all features
Try for free

Try Dialpad free for 14 days

See why thousands of teams big and small stay connected with Dialpad.

See a demo

PLAN BASICS
Seat Minimums
Office Maximums
An Office is used to represent a physical location or group of people. Office locations are also used to determine tax rates
Phone Number Included (per user)
Unlimited Calling2
Mobile & Softphone App Support
Call Recording
Multi-level Auto Attendant
Additional Numbers (Individuals)
Custom Routing
Set Personal Working Hours
Extensions
Toll-Free Number Support1
Automatic Spam Detection
Number Porting

COLLABORATION
Contact Syncing
Analytics & Reporting
Departments / Ring Groups
Hold Queues
Online Meetings (Dialpad UberConference)
Unlimited SMS, MMS, and Group Messaging 1
International SMS1

APPS & INTEGRATIONS
Salesforce (Sales & Service Cloud)
Zendesk
Slack
Hubspot
Zapier
G Suite
Office 365
Azure
Okta
OneLogin
ServiceNow
APIs & Webhooks
Outreach

PRODUCTIVITY
Switch Calls Between Devices
Voicemail Transcription
Exec-Assistant Pairings
Three-Way Calling
Click-To-Call
Automatic Post Call Notes
Call Transcriptions
Speech Coaching
Number Forwarding

SUPPORT
Knowledge Base
Community Forum
Support Coverage
Web (Multilingual)
Chat (Multilingual)
Phone
Dedicated Account Manager
Professional Deployment Services
Service Level Agreement (SLA)
Retention Policies

Standard

From $15 /user/month

Try free

Pro

From $25 /user/month

Try free

Enterprise

Contact us

Get a Quote

PLAN BASICS
Seat Minimums
1 3 100
Office Maximums
An Office is used to represent a physical location or group of people. Office locations are also used to determine tax rates
1 10 Unlimited
Phone Number Included (per user)
1 Local Number 1 Local Number 1 Local Number
Unlimited Calling2
Mobile & Softphone App Support
Call Recording
Multi-level Auto Attendant
Additional Numbers (Individuals)
  Local or International Local or International
Custom Routing
Set Personal Working Hours
Extensions
   
Toll-Free Number Support1
Automatic Spam Detection
Number Porting
Local & Toll-Free Local & Toll-Free Local & Toll-Free

COLLABORATION
Contact Syncing
Analytics & Reporting
Departments / Ring Groups
3 max 25 max Unlimited
Hold Queues
 
Online Meetings (Dialpad UberConference)
Unlimited SMS, MMS, and Group Messaging 1
International SMS1
 

APPS & INTEGRATIONS
Salesforce (Sales & Service Cloud)
 
Zendesk
 
Slack
 
Hubspot
 
Zapier
 
G Suite
Office 365
Azure
   
Okta
   
OneLogin
   
ServiceNow
 
APIs & Webhooks
 
Outreach
 

PRODUCTIVITY
Switch Calls Between Devices
Voicemail Transcription
Exec-Assistant Pairings
Three-Way Calling
Click-To-Call
Automatic Post Call Notes
Call Transcriptions
Speech Coaching
Number Forwarding

SUPPORT
Knowledge Base
Community Forum
Support Coverage
24/5 24/7 24/7
Web (Multilingual)
Chat (Multilingual)
Phone
 
Dedicated Account Manager
Call for Details Call for Details Call for Details
Professional Deployment Services
Call for Details Call for Details Call for Details
Service Level Agreement (SLA)
   
Retention Policies
    Call for Details

1 Only available in the United States and Canada.
2 Unlimited inbound and outbound calls within your country, the US and Canada. For other locations please see our international rates.

Dialpad customer quote image

Our teams got up and running in minutes. It’s that intuitive.

Jeremy Cumbie
IT Director at Blue Cliff College
FAQS

Questions? We’ve got you covered.

PURCHASE

How do I pay?

We accept all major credit cards. You will be charged on a month-to-month basis. If you'd like to be invoiced instead, contact the Dialpad Sales Team.

Am I signing up under a contract?

You have a choice in pricing options with Dialpad. Depending on your business needs, you can dictate the terms and choose between our month-to-month or annual contract plan. We believe you’ll love Dialpad so much that you’ll be interested in saving even more money with the annual plan. With the month-to-month option, you have the flexibility to cancel at any time.

How much does a toll-free number cost?

If you're looking for toll-free numbers for lines like Sales and Support, you can add as many as you want. Toll-free numbers start at $15 per month on an annual plan or $17 per month on a monthly plan (no set-up fee for US), plus $.02/minute.

GENERAL

Can I use a desk phone with Dialpad?

Absolutely. While many customers find that they can reduce their need for physical desk phones with our softphone and mobile apps, Dialpad does support a wide variety of SIP-based phones. Interested in purchasing directly from Dialpad? Reach out to our sales team to learn more about hardware, functionality, and pricing.

Can I use Dialpad internationally?

You can place your calls with Dialpad all over the world. Our international rates are some of the lowest in the industry. Please contact our Sales Team if your company has international teams that need a phone service.

Do you support faxing?

We do! You'll be able to purchase a fax number to use across all Dialpad Talk, Sell, or Support plan types. Each month you'll get a balance of 100 pages (inbound and outbound) before you incur any additional fees ($0.10/page after the limit is reached). At the beginning of each month, your page balance is recharged back to 100.

Free

$0

/user/mo

Free unlimited video meetings
  • Meet up for to 45 minutes
  • Screen sharing
  • Unlimited call recordings
  • 10 participants max

Business

$15

/user/mo

$20 USD if billed monthly
Zero pins plus larger meeting sizes.

All Free plan features, plus:

  • Meet for up to 5 hours
  • 100 participants max
  • Recording transcripts
  • Unlimited video recordings
  • Custom hold music
  • Auto-dial out to participants
See all features

Get free unlimited video meetings

And bring the team together, from anywhere on the planet.

PLAN BASICS
Meeting Room Pins
Max Call Duration
Number of Participants
Call Recording
Screen Sharing
Audio & Video Conferencing
HD Audio

PRODUCTIVITY & INTEGRATIONS
In Meeting Chat
Automated Post Meeting Notes
Call Transcriptions
Google Calendar Integration
Outlook Calendar Integration
Salesforce Integration
Slack Integration
Intercom Integration
Evernote Integration
HubSpot Integration
LinkedIn Integration
Twitter Integration

ADVANCED
International Dial-In #s
Auto Dial Out to Participants
Toll-Free Conference Numbers 1
Custom Dial In Numbers
Custom Hold Music
Lock Meeting Rooms

SUPPORT
Knowledge Base
Community Forum
Support Coverage
Web (Multilingual)
Chat (Multilingual)
Phone

Free

$0 /user/month

Try free

Business

From $15 /user/month

Get Started

PLAN BASICS
Meeting Room Pins
 
Max Call Duration
45 min per meeting 5 hours per meeting
Number of Participants
10 100
Call Recording
Screen Sharing
Audio & Video Conferencing
HD Audio

PRODUCTIVITY & INTEGRATIONS
In Meeting Chat
Automated Post Meeting Notes
 
Call Transcriptions
 
Google Calendar Integration
Outlook Calendar Integration
Salesforce Integration
Slack Integration
Intercom Integration
Evernote Integration
HubSpot Integration
LinkedIn Integration
Twitter Integration

ADVANCED
International Dial-In #s
 
Auto Dial Out to Participants
 
Toll-Free Conference Numbers 1
 
Custom Dial In Numbers
 
Custom Hold Music
 
Lock Meeting Rooms

SUPPORT
Knowledge Base
Community Forum
Support Coverage
8am - 5pm EST M-F 24/7
Web (Multilingual)
Chat (Multilingual)
Phone
 

1 Only available in the United States and Canada.

Dialpad customer quote image

Our teams got up and running in minutes. It’s that intuitive.

Jeremy Cumbie
IT Director at Blue Cliff College
FAQS

Questions? We’ve got you covered.

What is the difference between the Free and the Business plans?

The Free plan offers a full-featured meeting experience with unlimited 1:1 and group meetings and audio recordings. There is no trial period so you can try Dialpad Meetings for as long as you like. Both the Free and Business plans offer screen sharing, multiple video layouts, and support across all devices. Interested in elevating your meeting productivity with advanced features like AI-powered meeting transcriptions and video recordings? Sign up for the Business plan.

What do I need to use Dialpad Meetings?

Dialpad Meetings works across all devices, from desktop to mobile to meeting rooms. Nothing special required. You can dial into your Dialpad UberConference with any phone, like other audio conference services. To schedule calls and use all the visual features, log in from any computer or Internet-connected device with a browser. The Chrome app and Android app allow for better controls and experiences.

How many people can be on a Dialpad Meeting at once?

Every free account starts with a 10 caller maximum size, Dialpad Meetings Business gets you up to 100 participants per meeting.

Where is Dialpad Meetings available?

Currently, Dialpad Meetings is available in the US for US phone numbers, but you may dial into any conference using any phone from anywhere in the world. International access numbers in 50+ countries are available for Business accounts.

What payment methods do you accept?

Dialpad Meetings accepts credit card payments online.

Can I cancel my Business plan at any time?

Yes! You can cancel your Business plan at any time, and you will be placed on the Free plan. You will continue to receive Business features for the services you’ve paid for until the end of that billing cycle.

How are meetings encrypted and secured?

When you join a Dialpad Meeting from the web, the setup for the call is protected by DTLS, which is similar to how web traffic is encrypted during website requests. Once the meeting begins, your audio and/or video is protected by SRTP, a secure protocol designed specifically for transferring real-time media. Phone calls from public telephony networks may not have the same security measures built in; therefore, we recommend you and your guests connect to meetings through the desktop, browser, or mobile apps when encrypted communication is a priority.

Pro

Contact center software with real-time coaching that you can set up in minutes.

3 License Minimum
  • Unlimited SMS & MMS1
  • Help Desk integrations
  • 24/7 Phone Support

Enterprise

Drive higher CSAT scores with AI-powered features.

100 License Minimum

All Pro plan features, plus:

  • Custom business rules
  • 100% Uptime SLA
  • 24/7 Phone Support
  • Custom Dashboards & reporting
See all features

Set up your new contact center in minutes

And free your agents to work from anywhere on the planet.

PLAN BASICS
Toll-Free Number Support 1
Hold Queues
Multi-level Auto Attendant
Custom Hold Music
Max Agents per Call Center
Callers in Queue
Call Recording
In-Queue Callback

COACHING & REPORTING
Manager Alerts (Service Level, etc.)
Customer Sentiment Tracking
Call Monitoring (Listen In, Barge, Take Over)
Analytics & Reporting
Call Transcriptions
Real-time Agent Recommendations
Call History
Speech Coaching
Status Dashboards
Agent Screen Capture

PRODUCTIVITY & INTEGRATIONS
Automated Post Call Notes
Online Meetings (Dialpad UberConference)
Salesforce (ServiceCloud) Integration
Zendesk Integration
Kustomer Integration
G Suite Integration
Office 365 Integration
Slack Integration
Zapier Integration
Front
Custom Business Rules (APIs)

SUPPORT
Knowledge Base
Community Forum
Support Coverage
Web (Multilingual)
Chat (Multilingual)
Phone
Dedicated Account Manager
Professional Deployment Services
Service Level Agreement (SLA)
Professional Deployment Services

Pro

Contact us

Request Free Trial

Enterprise

Contact us

Get a quote

PLAN BASICS
Toll-Free Number Support 1
Hold Queues
25 max Unlimited
Multi-level Auto Attendant
Custom Hold Music
Max Agents per Call Center
200 500
Callers in Queue
500 1000
Call Recording
Automatic Custom
In-Queue Callback

COACHING & REPORTING
Manager Alerts (Service Level, etc.)
Customer Sentiment Tracking
Call Monitoring (Listen In, Barge, Take Over)
Analytics & Reporting
Advanced Custom
Call Transcriptions
Real-time Agent Recommendations
Call History
Speech Coaching
Status Dashboards
Agent Screen Capture

PRODUCTIVITY & INTEGRATIONS
Automated Post Call Notes
Online Meetings (Dialpad UberConference)
Salesforce (ServiceCloud) Integration
Zendesk Integration
Kustomer Integration
G Suite Integration
Office 365 Integration
Slack Integration
Zapier Integration
Front
Custom Business Rules (APIs)

SUPPORT
Knowledge Base
Community Forum
Support Coverage
24/7 24/7
Web (Multilingual)
Chat (Multilingual)
Phone
Dedicated Account Manager
Call for Details Call for Details
Professional Deployment Services
Call for Details Call for Details
Service Level Agreement (SLA)
 
Professional Deployment Services
  Call for Details

1 Only available in the United States and Canada.

Dialpad customer quote image

Our teams got up and running in minutes. It’s that intuitive.

Jeremy Cumbie
IT Director at Blue Cliff College
FAQS

Questions? We’ve got you covered.

What type of analytics do I get access to?

Both Pro and Enterprise plans offer real-time dashboards with metrics for all calls, individual agent metrics, as well as call history and historical data that allows you to dive into insights about your team and their calls anytime you need. Additionally, Enterprise plans include Admin and Reporting APIs.

How does Dialpad Contact Center help with agent coaching and onboarding?

Managers can coach and monitor agent performance with features like Listen In, Barge In, and Take Over. Additionally, our Voice Intelligence technology displays how customers are feeling in real-time with sentiment analysis and live call transcription. Real-time recommendations prompt agents with steps to follow for common questions that arise in customer calls as they happen.

Is there a per minute charge for calls?

Dialpad Contact Center call pricing starts at $0.01/min for inbound and $0.02/min for outbound calls within the United States and Canada.

Do I have to purchase an annual contract?

Our Pro accounts are available on both month-to-month as well as annual plans, while Enterprise accounts are available on annual plans only. Annual plans are our most popular option as they provide a discount from our regular pricing.

What integrations are available with Dialpad Contact Center?

Dialpad Contact Center natively integrates with other cloud-based tools like Zendesk, Slack, Salesforce Service Cloud, ServiceNow, and more.

What type of support is included with my account?

All plans get access to 24/7 phone support, while Enterprise plans also receive an Enterprise SLA. We also have a comprehensive set of articles on our help center at help.dialpad.com.

Pro

$95

/user/mo

A phone system built for sales with outbound calling automation, real-time coaching & CRM integrations

3 License Minimum
  • Unlimited SMS & MMS1
  • CRM integrations
  • Voicemail drop

Enterprise

Contact us

Custom reporting, APIs, and 24/7 support

100 License Minimum

All Pro plan features, plus:

  • APIs & Webhooks
  • Custom & out of the box reporting
  • Enterprise Service Level Agreements (SLA)
See all features

Get your sales dialer up and running in minutes

And free your agents to work from anywhere on the planet.

PLAN BASICS
Unlimited SMS, MMS, and Group Messaging 1
Phone Number Included (per user)
Mobile & Softphone App Support
Call Recording
Additional Numbers (Individuals)

COACHING & REPORTING
Rep Leaderboards
Coaching Groups for Reps
Call Monitoring (Listen In, Barge, Take Over)
Analytics & Reporting
Manager Alerts
Real-time Rep Recommendations
Call Transcriptions
Call History
Speech Coaching

PRODUCTIVITY & INTEGRATIONS
Salesforce Powerdialer
Local Presence Dialing
Automated Post Call Notes
Voicemail Drop
Salesforce (SalesCloud) Integration
HubSpot Integration
Online Meetings (Dialpad UberConference)
G Suite Integration
Office 365 Integration
Zapier Integration
Outreach Integration
API Developer Access

SUPPORT
Knowledge Base
Community Forum
Support Coverage
Web (Multilingual)
Chat (Multilingual)
Phone
Dedicated Account Manager
Professional Deployment Services
Service Level Agreement (SLA)
Professional Deployment Services

Pro

From $95 /user/month

Request free trial

Enterprise

Contact us

Get a Quote

PLAN BASICS
Unlimited SMS, MMS, and Group Messaging 1
Phone Number Included (per user)
1 Local Number 1 Local Number
Mobile & Softphone App Support
Call Recording
Automatic Custom
Additional Numbers (Individuals)
Local or International Local or International

COACHING & REPORTING
Rep Leaderboards
Coaching Groups for Reps
Call Monitoring (Listen In, Barge, Take Over)
Analytics & Reporting
Advanced Custom
Manager Alerts
Real-time Rep Recommendations
Call Transcriptions
Call History
Speech Coaching

PRODUCTIVITY & INTEGRATIONS
Salesforce Powerdialer
Local Presence Dialing
Automated Post Call Notes
Voicemail Drop
Salesforce (SalesCloud) Integration
HubSpot Integration
Online Meetings (Dialpad UberConference)
G Suite Integration
Office 365 Integration
Zapier Integration
Outreach Integration
API Developer Access
 

SUPPORT
Knowledge Base
Community Forum
Support Coverage
24/7 24/7
Web (Multilingual)
Chat (Multilingual)
Phone
Dedicated Account Manager
Call for Details Call for Details
Professional Deployment Services
Call for Details Call for Details
Service Level Agreement (SLA)
 
Professional Deployment Services
  Call for Details

1 Only available in the United States and Canada.

Dialpad customer quote image

Our teams got up and running in minutes. It’s that intuitive.

Jeremy Cumbie
IT Director at Blue Cliff College
FAQS

Questions? We’ve got you covered.

What coaching features are available with Sell?

With Dialpad Sell, Managers can coach and monitor their reps with features like Listen In, Barge In, and Take Over. Additionally, with our Voice Intelligence technology, Managers are able to know how the call is going in real-time with sentiment analysis and call transcription, as well as empower reps with key information the moment that they need it through Real-Time Assist.

Is there a per minute charge for calls?

Dialpad Sell call pricing starts at $0.01/min for inbound and $0.02/min for outbound calls within the United States. Should you wish to add a toll-free number, there will be an inbound toll-free per minute fee of $0.02/min.

What integrations are available with Dialpad Sell?

Dialpad Sell syncs seamlessly with Salesforce so your calls, voicemails, recordings, and transcripts are organized and easy to find. We also integrate with popular apps and tools such as G Suite, Office 365, LinkedIn, and Slack.

What real-time reporting do you offer?

Both Pro and Enterprise Dialpad Sell plans offer a real-time dashboard with metrics for inbound and outbound calls, individual rep metrics, as well as call history and historical data that allows you to dive into insights about your team and their calls anytime you need. Additionally, Enterprise plans include Admin and Reporting APIs.

Do I have to purchase Dialpad Sell on a contract?

Our Pro accounts are available on both month-to-month as well as annual plans, while Enterprise accounts are available on annual plans only. Annual plans are our most popular option, as you lock down the same rate for the duration of your contract, along with a discount from our regular pricing.

What type of support is included with my account?

Pro plans get access to 24/5 phone support, while Enterprise plans get 24/7 phone support and Enterprise SLA. We also have a wide range of help center articles available at help.dialpad.com.

Loved by 70,000 customers big and small