Events & webinars
Check out our latest events, webinars, and on-demand content.
25
MAY
How to set up a contact center in two minutes
Join us for a 15-min live product demo of Dialpad's Contact Center where we set up a contact center with a two-minute timer on the screen!
Upcoming events
The 15-Minute Dialpad Demo
The 15-Minute Dialpad Demo: Not Just a Phone System
Join us on Tuesdays and Thursdays at 11am PST as we walk you through a 15-minute demo of how Dialpad’s UCaaS platform works, followed by a short, live Q&A session.
May 24, 2022 @ 11:00am PDT
Bridgepointe + Dialpad Webinar
Boosting Productivity and Visibility with AI
May 24, 2022 @ 10:30am PDT
Let's Make Tacos & Margaritas!
(Life isn’t always tacos & tequila, but maybe it should be...)
June 02, 2022 @ 3:30pm PDT
Hosted by Dialpad + Playvox
Happy Hour at Bluewater Grill
Come join Dialpad and Playvox for a networking event on the water in Newport Beach. Together, Playvox and Dialpad are taking contact centers to the next level by bringing Quality and Workforce Management solutions that transform customer service. Enjoy drinks and appetizers in a casual environment and meet peers and vendor representatives.
May 19, 2022 @ 4:00pm PDT
Dialpad's Suite at the Warriors (5/26)
You're invited to watch the Golden State Warriors take on the Dallas Mavericks in Game 5 of the Conference Finals. It's an evening that promises tons of fun, including good food and great drinks all from a private suite. Register now to reserve your seat!
May 26, 2022 @ 6:00pm PDT
Watch Party | NBA Finals - Game 3
June 08, 2022 @ 5:00pm PDT
Happy Hour at Meanwhile Brewing | Hosted by Dialpad + Playvox
Come for the beer, stay for the tacos...then stay longer for the live music + playground. We want you & yours to join Dialpad + Playvox for an awesome time at Meanwhile Brewing, where you can enjoy great food & drinks plus guaranteed fun for all ages and fur types (kids and dogs are welcome). It just might be the perfect way to welcome summer.
May 24, 2022 @ 3:30pm PDT
How to Set Up a Contact Center in Two Minutes
Join us for a 15-min live product demo of Dialpad's Contact Center where we set up a contact center with a two-minute timer on the screen!
May 25, 2022 @ 11:00am PDT
Watch Now
All our past events, on demand
4 Ways Your Agent Experience Impacts Customer Loyalty
We joined TMC Net to discuss the close relationship that your agent experience has on your customers.
Making Sense of Hybrid Work
Learn all about how hybrid work can help your business in this webinar, brought to you by Dialpad, Wainhouse Research, and Poly.
Crunching the Numbers: What Made Camino Financial's Customer Service Go Way Up
How did Camino Financial fix its business phone issues and improve customer service? Find out in this webinar…
Put Me In, Coach! Combining Real-Time Insights and Ai Coaching to Improve Agent Retention
In this new webinar with CCW, two contact center experts discussed why real-time insights and AI coaching can make the difference for your agent retention.
How Healthcare Company CareRev is Handling 20% Monthly Growth
What do you do when your company is growing quickly, but your contact center just can’t keep up?
The Future is Here: How Law Firms Can Work from Anywhere with Clio
We were joined by Clio to discuss what it takes to run a remote-friendly law firm.
The What, How, and Why of Voice Intelligence for UCaaS
This three-part webinar mini-series tackles the what, how, and why of voice intelligence (Vi) for UCaaS. And, each video is under 10 minutes!
How to Go Remote With Your Contact Center: Lessons From Fenway Health
Learn how Fenway Health moved their contact center from an in-office to a work-from-home environment and overcame the challenges of the pandemic in this exclusive webinar.
How AI Improves Agent Productivity and Service Quality
Watch as Dialpad, TMC Net, and Analyst Zeus Kerravala come together to discuss "How AI Improves Agent Productivity and Service Quality."
UCaaS & CCaaS Brought Together With the Magic of AI
Watch this on-demand recording from our discussion at Enterprise Connect 2021 on how UCaaS and CCaaS are being brought together with through Artificial Intelligence.
How to Use AI to Reduce Customer & Employee Churn
This webinar goes behind-the-scenes with the rapid growth of logistics provider ShipEx. Hear how ShipEx used AI to turn a challenge into an opportunity.
5 Customer Service KPIs That Matter And How To Track Them
Watch this on-demand webinar with the CX Network as Dialpad's VP of Customer Success discusses the five most important customer service KPIs every contact center should be focusing on.
The Evolution of the Contact Center
This webinar brings together contact center experts from Dialpad, Intercom, and CareLinx to discuss the evolution of the contact center, what changes are here to stay, and predictions for the future.
Pipeline Strategies for Finishing the Year Strong
Watch as Dialpad, Mixmax, and Qwilr for a new sales-focused webinar: “Pipeline Strategies for Finishing 2021 Strong."
Why Switch to Dialpad?
In this webinar, our experts will walk you through what exactly Dialpad can do for your business with a live demo and a Q&A session so we may answer any questions you have.
Crazy Contact Center Predictions for 2022
Predicting the future isn’t easy, but in this lighthearted look at what COULD happen, Blair Pleasant and Ron Stevenson will discuss what will LIKELY happen in the year ahead.