an in-depth guide
Outbound call center
✒️ Vetting different contact center solutions?
🔎 A deeper dive:
Dialpad is so easy to use and easily integrates with our tools and remote work setup. It gives our team all the tools they need to be successful in their outbound sales activities.
Brian Fitzpatrick
CEO and Co-founder, evident
The heat maps allow us to look at when calls are being made and received, which allows us to make sure that we have the right people in the call center. We can also slice and dice, and make sure individual reps are making their outbound calls and taking inbound calls efficiently from the queue.
Nat Norrie
VP of Marketing and IT, Central Restaurant Products
📚 Further reading:
Smash those lead generation and sales targets
Dialpad's AI-powered sales engagement platform is designed to help high-volume outbound teams do outreach more efficiently and effectively. Book a demo, or take a self-guided interactive tour of the app on your own!