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Dialpad Ai sales coach

Dialpad's AI-powered live coaching feature provides real-time coaching and sales recommendations, helping new sales reps get up to speed quickly. Sales managers can also create coaching groups to listen in on calls, provide advice, and take over when needed.


Coaching groups

We all need a bit of help closing the deal sometimes. Dialpad Ai's live coaching feature empowers sales managers to create coaching groups and provide support to new agents when they need it.

The live sentiment analysis shows how all live calls are going at a glance, and managers can choose to listen in on the agent-customer conversation and join in on the call when a bit of additional support is required.

Real-time recommendations

The best salespeople always have the answers to even the toughest questions. Dialpad's AI-powered live coaching feature makes this possible by providing every sales rep with Real-Time Assist, which gives them the talking points they need—triggered by specific keywords and phrases within the conversation—at the exact moment they need it. This way, whether it’s an obscure product question or competitive intelligence, reps are armed with an answer at all times.

Live automated coaching

Sometimes it’s not what you’re saying, but how you’re saying it. With Dialpad, reps get a live coach that provides built-in speech coaching, which lets sales reps know if they’re speaking too quickly, not quickly enough, using too many filler words, or not listening to what the customer’s saying. This ensures that the conversation follow a natural cadence, which can drastically improve the outcome of the call:

Dialpad Ai Agent Assist for Sales

Need a live coach to help your sellers book more meetings?

Ramp new reps faster and empower them to close more deals with Dialpad Ai Sales, which provides AI-powered features to turn new reps into sales pros sooner.