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Customer Stories
Acquia Empowers Sales and Support with DialpadAcquia is making smarter calls and better business decisions with Dialpad. With better call quality, and 100% elimination of dropped calls, Acquia's global support team is increasing customer experience and happiness.
WATCH NOWEbooks & Research
Turn Your Call Center Into a Customer Experience PowerhouseWhen a single conversation can mean the difference between a lifelong relationship and a lost customer, delivering outstanding customer experiences isn’t something you strive for, it’s what you do, period. This whitepaper can show you how to hit every call out of the park.
DOWNLOADEbooks & Research
Boosting Workplace Productivity with AIAI isn’t replacing support or sales teams any time soon. But it is giving those teams a huge competitive advantage in solving customer problems, building meaningful relationships, and driving sales for your organization. This whitepaper shows you how.
DOWNLOADCustomer Stories
Customer Stories
Acquia Empowers Sales and Support with DialpadAcquia is making smarter calls and better business decisions with Dialpad. With better call quality, and 100% elimination of dropped calls, Acquia's global support team is increasing customer experience and happiness.
WATCH NOWCustomer Stories
Qubit Kills the Desk Phone and Works From AnywhereLearn how the 2 person IT department revolutionized communications for 300 employees in a matter of days.
READ MORECustomer Stories
The Financial Times Creates a Flexible Work Culture with DialpadInspired by a need to support the company's 50% remote workforce, Financial Times sought a way to eliminate employee desk phones for good. Learn how they did it.
READ MOREEbooks & Research
Ebooks & Research
Turn Your Call Center Into a Customer Experience PowerhouseWhen a single conversation can mean the difference between a lifelong relationship and a lost customer, delivering outstanding customer experiences isn’t something you strive for, it’s what you do, period. This whitepaper can show you how to hit every call out of the park.
DOWNLOADEbooks & Research
Boosting Workplace Productivity with AIAI isn’t replacing support or sales teams any time soon. But it is giving those teams a huge competitive advantage in solving customer problems, building meaningful relationships, and driving sales for your organization. This whitepaper shows you how.
DOWNLOADEbooks & Research
7 Reasons to Ditch the Duct Tape and Embrace the CloudIndividual solutions may address short-term problems now, but they tend to create larger challenges in the future. This whitepaper can show you how to address today’s communications challenges while being prepared for tomorrow’s.
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Webinars
AI: Turning Conversations into Business IntelligenceJoin Dialpad CMO, Keith Messick, and Director of Account Management, Ali Mapes to learn how artificial intelligence can reveal and capture important insights from the conversations you’re already having with your customers while making your job easier.
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Call Center DemoLearn first hand how to create better customer experiences with automatic call routing, agent monitoring, and live dashboards.
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Cord Cutting Hits the EnterpriseBrian Solis shares the results of his latest research on the demise of the desk (and the desk phone) with rise of the Anywhere Worker.
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How to Videos
How To Videos
Manage Office SettingsTake a quick look at the different Office settings Admins have control over.
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Add a Room PhoneRoom phones are perfect for shared spaces. Learn how to add and set up a room phone on your account.
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Add Call Credits to your OfficeLearn how to quickly and easily add call credits to your Office's account.
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