Resource Library

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Webinars Trends & Happenings in Tech

How the Right Tech Stack Increases Agent Productivity & CSAT

We partnered with Zendesk to discuss how to build the right tech stack to increase agent productivity and customer experience in this on-demand webinar.

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Check Out Our Research & eBooks

Dialpad Talk Key Features Guide

Learn more about the key features that make up our business phone system, Dialpad Talk, including calling across your existing devices, messaging, and native integrations with G Suite, Office 365, and more.

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Check Out Our Research & eBooks

Recording and Transcription Notification Guide

Not sure how to navigate alerting callers that you're recording or transcribing the call? We're here to help answer some of those questions and provide some best practice tips for the next time you hop on a call.

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Unified Communications Glossary

Find out what these UCaaS jargons mean

Ebooks & Research

Check Out Our Research & eBooks

Dialpad Talk Key Features Guide

Learn more about the key features that make up our business phone system, Dialpad Talk, including calling across your existing devices, messaging, and native integrations with G Suite, Office 365, and more.

Learn More

Check Out Our Research & eBooks

Recording and Transcription Notification Guide

Not sure how to navigate alerting callers that you're recording or transcribing the call? We're here to help answer some of those questions and provide some best practice tips for the next time you hop on a call.

Learn More

Check Out Our Research & eBooks

Contact Center Tips for Managers: Part 2

Building on lessons learned from part one, this part two guide will highlight some ways to customize and scale your training and coaching efforts for agents no matter where they're located.

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See more ebooks & research

Webinars

Webinars Trends & Happenings in Tech

How the Right Tech Stack Increases Agent Productivity & CSAT

We partnered with Zendesk to discuss how to build the right tech stack to increase agent productivity and customer experience in this on-demand webinar.

WATCH NOW

Webinars Trends & Happenings in Tech

Your Guide to Coaching through the End of the Quarter

Watch Clari and Dialpad's on-demand webinar to learn how to leverage activity data to identify risks and opportunities in your pipeline.

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Webinars Trends & Happenings in Tech

Now Dialing: JumpCrew

Watch this on-demand webinar to learn how JumpCrew ramped 100 reps in 100 days with a robust sales training program built on call transcripts and analytics.

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Infographics

Spam Calls by the Numbers Infographic

Spam calls can be very costly to businesses, and they have become more and more prevalent in recent years. Check out this infographic to find out more!

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Total Economic Impact of Dialpad Infographic

Check out this infographic to see how Dialpad changed the way businesses communicate while making a significant positive impact to their bottom line!

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The Future of Voice in Sales Infographic

Dialpad and Deloitte surveyed various sales teams to see how they viewed the role of telephone in their jobs. Check out their findings in this infographic!

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How to Videos

How To Videos Using Advanced Features

Manage Office Settings

Take a quick look at the different Office settings Admins have control over.

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How To Videos Using Advanced Features

Add Call Credits to your Office

Learn how to quickly and easily add call credits to your Office's account.

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How To Videos Using Advanced Features

Managing your Contacts in Dialpad

Ditch the app swapping and learn how to easily pull up and manage your contacts straight in Dialpad.

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