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The Contact Center PlaybookIf your team is putting together its first contact center, or overhauling your existing one, this playbook breaks down everything you’ll need to know.
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Switching to Cloud-based Communications: A Blueprint for Healthcare OrganizationsWith the push to remote healthcare, on-premises communication hardware isn't cutting it anymore. It’s time to switch to the cloud—learn how in this guide.
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Pipeline Strategies for Finishing the Year StrongWatch as Dialpad, Mixmax, and Qwilr for a new sales-focused webinar: “Pipeline Strategies for Finishing 2021 Strong."
WATCH NOWUnified Communications Glossary
Find out what these UCaaS jargons meanEbooks & Research
Check Out Our Research & eBooks
The Contact Center PlaybookIf your team is putting together its first contact center, or overhauling your existing one, this playbook breaks down everything you’ll need to know.
Download nowCheck Out Our Research & eBooks
Switching to Cloud-based Communications: A Blueprint for Healthcare OrganizationsWith the push to remote healthcare, on-premises communication hardware isn't cutting it anymore. It’s time to switch to the cloud—learn how in this guide.
Download nowCheck Out Our Research & eBooks
How Artificial Intelligence is Redefining the Contact CenterLearn about the best applications for AI within your contact center in this visual whitepaper from Frost & Sullivan.
Download nowWebinars
Webinars Trends & Happenings in Tech
Pipeline Strategies for Finishing the Year StrongWatch as Dialpad, Mixmax, and Qwilr for a new sales-focused webinar: “Pipeline Strategies for Finishing 2021 Strong."
WATCH NOWWebinars Trends & Happenings in Tech
The Evolution of the Contact CenterThis webinar brings together contact center experts from Dialpad, Intercom, and CareLinx to discuss the evolution of the contact center, what changes are here to stay, and predictions for the future.
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5 Customer Service KPIs That Matter And How To Track ThemWatch this on-demand webinar with the CX Network as Dialpad's VP of Customer Success discusses the five most important customer service KPIs every contact center should be focusing on.
WATCH NOWInfographics
Spam Calls by the Numbers Infographic
Spam calls can be very costly to businesses, and they have become more and more prevalent in recent years. Check out this infographic to find out more!
Read moreTotal Economic Impact of Dialpad Infographic
Check out this infographic to see how Dialpad changed the way businesses communicate while making a significant positive impact to their bottom line!
Read moreThe Future of Voice in Sales Infographic
Dialpad and Deloitte surveyed various sales teams to see how they viewed the role of telephone in their jobs. Check out their findings in this infographic!
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Manage Office SettingsTake a quick look at the different Office settings Admins have control over.
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Add Call Credits to your OfficeLearn how to quickly and easily add call credits to your Office's account.
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Managing your Contacts in DialpadDitch the app swapping and learn how to easily pull up and manage your contacts straight in Dialpad.
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