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Contact Center Tips for Managers: Part 2Building on lessons learned from part one, this part two guide will highlight some ways to customize and scale your training and coaching efforts for agents no matter where they're located.
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Contact Center Tips for Managers: Part 1If you're responsible for deploying and managing your team's contact center, our best practice guide is here to help with tips on call routing, hold queue settings, and setting up CSAT surveys.
Learn MoreCheck Out Our Research & eBooks
Contact Center Tips for Agents: Part 2Building on lessons learned from part one, this part two guide will highlight how to leverage features like integrations and real-time recommendations to get the full picture of your customer and the context behind their call.
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Find out what these UCaaS jargons meanEbooks & Research
Check Out Our Research & eBooks
Contact Center Tips for Managers: Part 2Building on lessons learned from part one, this part two guide will highlight some ways to customize and scale your training and coaching efforts for agents no matter where they're located.
Learn MoreCheck Out Our Research & eBooks
Contact Center Tips for Managers: Part 1If you're responsible for deploying and managing your team's contact center, our best practice guide is here to help with tips on call routing, hold queue settings, and setting up CSAT surveys.
Learn MoreCheck Out Our Research & eBooks
Contact Center Tips for Agents: Part 2Building on lessons learned from part one, this part two guide will highlight how to leverage features like integrations and real-time recommendations to get the full picture of your customer and the context behind their call.
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Your Guide to Coaching through the End of the QuarterWatch Clari and Dialpad's on-demand webinar to learn how to leverage activity data to identify risks and opportunities in your pipeline.
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Now Dialing: JumpCrewWatch this on-demand webinar to learn how JumpCrew ramped 100 reps in 100 days with a robust sales training program built on call transcripts and analytics.
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How to Scale Your Coaching Efforts to Build a World Class Sales TeamWatch this on-demand webinar to get the 5 tips for scaling your coaching to build a world class sales team.
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Spam Calls by the Numbers Infographic
Spam calls can be very costly to businesses, and they have become more and more prevalent in recent years. Check out this infographic to find out more!
Read moreTotal Economic Impact of Dialpad Infographic
Check out this infographic to see how Dialpad changed the way businesses communicate while making a significant positive impact to their bottom line!
Read moreThe Future of Voice in Sales Infographic
Dialpad and Deloitte surveyed various sales teams to see how they viewed the role of telephone in their jobs. Check out their findings in this infographic!
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Manage Office SettingsTake a quick look at the different Office settings Admins have control over.
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Add Call Credits to your OfficeLearn how to quickly and easily add call credits to your Office's account.
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Managing your Contacts in DialpadDitch the app swapping and learn how to easily pull up and manage your contacts straight in Dialpad.
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