Resource Library

Work From Anywhere Resource Hub

Find helpful resources and tools to work outside the office

Unified Communications Glossary

Ebooks & Research

Check Out Our Research & eBooks

This report aims to solve that problem in today’s customer service departments, explaining where and how contact center data can be managed better to improve the consumer’s psychological perception of their interaction with a brand, as well as the quality of service they receive, otherwise known as the customer experience.

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Empower Real Estate Agents with Unified, Cloud-Based Communications

The most effective real estate agents maintain open lines of communication wherever they are. See how an AI-powered, unified communication platform can help your firm save time, hassle, and confusion.

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7 Key Features of a Modern VoIP Phone System

It’s important to choose the right solution that enables you and your team to communicate effectively. Here's how to identify the right features to get the most out of your business phone system.

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Webinars

Webinars Trends & Happenings in Tech

The What, How, & Why of Voice Intelligence (Vi) for CCaaS

Join us for a three-part webinar mini-series on everything that Voice Intelligence can do for the contact center. Each video is under 10 minutes!

Webinars Trends & Happenings in Tech

How Blue Cliff College Cut Telephony Costs & Easily Transitioned to Remote Work

Watch our customer story webinar in which Blue Cliff College's IT Director discusses the benefits the college experienced when updating their telephony system.

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Webinars Trends & Happenings in Tech

The Future of the Workplace with WeWork

Watch our on-demand recording as Dialpad's CRO and WeWork's Head of Building Technology discuss "The Future of the Workplace."

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Infographics

Spam Calls by the Numbers Infographic

Spam calls can be very costly to businesses, and they have become more and more prevalent in recent years. Check out this infographic to find out more!

Total Economic Impact of Dialpad Infographic

Check out this infographic to see how Dialpad changed the way businesses communicate while making a significant positive impact to their bottom line!

The Future of Voice in Sales Infographic

Dialpad and Deloitte surveyed various sales teams to see how they viewed the role of telephone in their jobs. Check out their findings in this infographic!