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Tyler Afflixio

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 Explore how artificial intelligence is transforming sales by enhancing customer engagement, improving lead conversion, and optimizing team efficiency, driving significant business growth.

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AI Sales Strategy: 13 Effective Ways Companies are Using AI to Improve Sales

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Director of Sales Development at Dialpad

Call center burnout is a growing issue. Our guide reveals how managers can prevent it, spot the signs in their workforce, and help employees bounce back fast.

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What is call center burnout? The full guide to recognizing, preventing, and overcoming it

Discover how to leverage AI-driven contact center automation for better performance visibility, value creation, and cost reduction. Our ultimate guide reveals all.

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Contact center automation: Your key guide to improving performance and customer service

Conversational AI in a contact center can help you deliver personalized, fast, efficient support, and keep you agents happy. Learn more, including use cases. 

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Conversational AI in a contact center: What it is, how you can use it, and the benefits it may bring

Looking for OpenPhone alternatives? Check out our comprehensive guide to ten OpenPhone competitors, which might make better choices for your business.

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Top OpenPhone alternatives for your business communications

Discover how ICP in sales targets customers' needs, tailoring efforts to focus on potential buyers. Our step-by-step guide reveals how to craft the perfect ICP.

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What is an ICP for sales? A deep dive into all you need to know to build the perfect ICP

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Senior Content Marketing Manager

Discover the best AI customer service software of 2024 in our essential guide, and harness the benefits of AI to improve your customer support operations. 

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The essential guide to the 10 best AI customer service software you just can’t ignore in 2024

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Customer Support Manager - Tier 1

B2B customer service is about delivering experiences to foster and maintain long-term relationships. Check out these 7 best practices for great B2B support.

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B2B customer service: Delivering exceptional experiences when your customers are businesses

Call automation is the process of automating otherwise time-consuming tasks in your call center. Learn how and where it can benefit your business.

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Call automation: Where and how your contact center can benefit

Sales performance metrics are quantifiable measures of how your sales team is doing. Check out the 9 sales performance metrics you should be tracking.

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9 Key sales performance metrics to track to keep your team as productive as possible

Sales

Dialpad's Blog

Your Sales Tech Stack Essentials: An AE's Guide

Sales technology has come a long way in recent yea...

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Salesforce CTI integration Dialpad click to call v2

Screenshot of Dialpad's Salesforce integration wit...

That means I have to do a lot less manual work and...

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Screenshot of sending an SMS text message from Dialpads desktop app

Screenshot of sending an SMS text message from Dia...

What I find really useful is the screen sharing fu...

Screenshot of a video call happening in a web browser using Dialpad

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Screenshot of a video call happening in a web brow...

One unique thing about Dialpad is its built-in AI....

Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time

Ai Sentiment Analysis healthcare

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Not only that, sales managers can also create Real...

Screenshot of Dialpad's real time assist card feature popping up helpful notes for a sales rep when a tricky question comes up on a call.

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Screenshot of Dialpad's real time assist card feat...

There's even an Ai Playbooks feature that walks re...

Screenshot of Dialpad Ai suggesting BANT sales playbook tasks for a rep in real time

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Screenshot of Dialpad Ai suggesting BANT sales pla...

And finally, for sales teams that do a high volume...

Screenshot of Dialpad's voicemail drop feature, which lets sales reps drop in a pre-recorded message when they hit prospects' voicemails.

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Screenshot of Dialpad's voicemail drop feature, wh...

This way, instead of having to recite a voicemail ...

Sales tech stack examples from 3 industries Hometa...

Screenshot of Dialpad's built-in contact center analytics dashboard

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Screenshot of Dialpad's built-in contact center an...

JumpCrew Industry: Outsourced Sales Needs: Work-fr...

Screenshot of adding and managing phone numbers from Dialpad's online dashboard

Screenshot of adding and managing phone numbers fr...

The result? An incredible decrease of 50% in avera...

What’s the best sales technology stack for your te...

Book a demo of Dialpad's AI-powered sales engagement platform!

See how sale teams are using Dialpad to crush thei...

See how sale teams are using Dialpad to crush their quotas

Sales tech stack FAQs

What does stack mean in technology?

What other tech stacks do businesses have?

What is a B2B sales tech stack?

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Dialpad is a VoIP business phone platform built for modern workplaces of all sizes, offering cloud-based voice, messaging, video, and conference calling functionality for day-to-day business communications, support teams, and sales professionals. 

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Sales tech stack essentials: An AE's guide

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What apps or software are must-have essentials for a salesperson? Learn about this Account Executive's top tools and how he uses them.

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