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Chris Gell

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 Explore how artificial intelligence is transforming sales by enhancing customer engagement, improving lead conversion, and optimizing team efficiency, driving significant business growth.

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AI Sales Strategy: 13 Effective Ways Companies are Using AI to Improve Sales

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Director of Sales Development at Dialpad

Call center burnout is a growing issue. Our guide reveals how managers can prevent it, spot the signs in their workforce, and help employees bounce back fast.

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What is call center burnout? The full guide to recognizing, preventing, and overcoming it

Discover how to leverage AI-driven contact center automation for better performance visibility, value creation, and cost reduction. Our ultimate guide reveals all.

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Contact center automation: Your key guide to improving performance and customer service

Conversational AI in a contact center can help you deliver personalized, fast, efficient support, and keep you agents happy. Learn more, including use cases. 

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Conversational AI in a contact center: What it is, how you can use it, and the benefits it may bring

Looking for OpenPhone alternatives? Check out our comprehensive guide to ten OpenPhone competitors, which might make better choices for your business.

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Top OpenPhone alternatives for your business communications

Discover how ICP in sales targets customers' needs, tailoring efforts to focus on potential buyers. Our step-by-step guide reveals how to craft the perfect ICP.

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What is an ICP for sales? A deep dive into all you need to know to build the perfect ICP

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Senior Content Marketing Manager

Discover the best AI customer service software of 2024 in our essential guide, and harness the benefits of AI to improve your customer support operations. 

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The essential guide to the 10 best AI customer service software you just can’t ignore in 2024

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Customer Support Manager - Tier 1

B2B customer service is about delivering experiences to foster and maintain long-term relationships. Check out these 7 best practices for great B2B support.

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B2B customer service: Delivering exceptional experiences when your customers are businesses

Call automation is the process of automating otherwise time-consuming tasks in your call center. Learn how and where it can benefit your business.

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Call automation: Where and how your contact center can benefit

Sales performance metrics are quantifiable measures of how your sales team is doing. Check out the 9 sales performance metrics you should be tracking.

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9 Key sales performance metrics to track to keep your team as productive as possible

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Dialpad's Blog

The Best Sales App For Reps: Top Choices by Category

Whether you run an outbound-heavy sales team or ha...

They help you spend less time on data entry One of...

Sending an SMS text message from Dialpad's desktop app.

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Sending an SMS text message from Dialpad's desktop...

They can boost productivity and revenue Ultimately...

Choosing a caller ID to display when making a work call from one's personal cell phone using Dialpad's app.

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Choosing a caller ID to display when making a work...

Plus, if your reps do a high volume of outbound ca...

Dialpad's voicemail drop feature, which lets sales reps drop in a pre-recorded message when they hit prospects' voicemails.

Dialpad's voicemail drop feature, which lets sales...

And finally, if you’re like most sales orgs, you’r...

Dialpad's Salesforce integration automatically populating a call's details.

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Dialpad's Salesforce integration automatically pop...

Now that I'm working in sales enablement, I find D...

Screenshot of Dialpad Ai transcribing a phone call in real time.

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Screenshot of Dialpad Ai transcribing a phone call...

The Ai Playbooks feature also helps coaches and su...

Screenshot of Dialpad Ai suggesting BANT sales playbook tasks for a rep in real time

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Screenshot of Dialpad Ai suggesting BANT sales pla...

This is helpful for sales leaders, because they do...

Dialpad's real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call.

Dialpad's real time assist card feature popping up...

Dialpad also integrates with a number of popular s...

Book a walkthrough of Dialpad with our team!

Take a self-guided interactive tour of Dialpad's app!

Need a sales engagement platform?

2. Spotio What sets Spotio apart from its counterp...

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If your team does a lot of email outreach, or even...

Book a product tour of Dialpad's AI-powered sales engagement platform!

Looking for a sales app that lets you communicate ...

Looking for a sales app that lets you communicate with prospects more effectively?

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Dialpad is a VoIP business phone platform built for modern workplaces of all sizes, offering cloud-based voice, messaging, video, and conference calling functionality for day-to-day business communications, support teams, and sales professionals. 

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Top 25 sales apps for closing deals more efficiently in 2023

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Choose from over 70 integrations

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Trouble deciding on which sales app your reps and managers should use? CLICK HERE for the best ones from Dialpad's Sales Enablement Manager >>>

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