Free conference calls

If your business has employees, customers, or prospects who are located around the world, then you probably need a video or audio conferencing tool.

These conference calling services have freed businesses from having to travel constantly just to talk to teams, customers, and prospects in other cities and countries. Instead, you can easily have an international conference call online just by sending a meeting link to your attendees.

Below, we’ll go over what you need to know about free conference calls, the best features to look for, and how to start making free conference calls in minutes with Dialpad Meetings (formerly known as UberConference).

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Why free conference call?

With audio and video capabilities and the option to dial-in or dial-out, free conference calls make it easy to connect with colleagues and clients.

Acquia

With Dialpad we can go right online, provision the user through the UI in literally seconds, and get their phone up and running the same day.

Kat Sweet
Director of IT, Acquia

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Percolate

We love how easy Dialpad is to deploy. All you need is a laptop or a smartphone.

Kyle Jackson
VP of IT, Percolate

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Deputy

Our previous system was unreliable and a poor experience for our staff. Dialpad is the complete opposite of that.

Keith Jones
Global Ops Manager, Deputy

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  • What is a conference call?

    A video or audio conference call works just like your typical business call, and it can happen over either just audio, or audio and video.

    Generally, there is one nuance to keep in mind when looking for a free conference call solution: you can make conference calls as actual phone calls (where you dial other folks via phone numbers), or you can make conference calls with other people on your team who also have an account with your conference call provider.

    Some “free conference call” providers won’t differentiate or clarify that up front, but here’s one easy way to tell: check if you’re just clicking people’s names in your contact database to start a conference call. If there are no associated phone numbers and you’re just clicking names, then these “conference calls” are more like virtual meetings instead of actual phone calls. Dialpad's free plan, for instance, allows you to have group conference calls with people in your contact list, but if you want actual telephony, you can choose from the paid plans.

  • How do conference calls work?

    A conference call is essentially a type of audio or video call that can involve a large number of participants. With a cloud-based conferencing solution or a VoIP (Voice over Internet Protocol) solution, your participants can join the call from almost any device.

    Traditionally, these calls were made through landlines, but today, you can make these conference calls through the Internet through a telephone or a computer.

    With free conferencing services, it generally costs you nothing to set up the meeting if you’re the host. If the free account isn’t enough and you need an actual phone system or more advanced features like custom hold music, actual conference call numbers, or higher participant limits for webinars, you can also upgrade to a paid plan. (Dialpad’s pricing is pretty simple—you can check out the different tiers here.)

  • How do I get started with conference calling and join conferences?

    To make a free conference call, all you have to do is sign up for an account with a provider like Dialpad. It usually takes no more than a few minutes, and from there, you usually click a meeting link and/or enter an access code to join a call.

    Access codes are a form of protection—even if a stranger somehow manages to get their hands on your meeting link, they’d still need to enter the access code to actually enter the conference call.

    (Access codes are also sometimes called PIN codes.)

  • Are there different types of web conferencing?

    You may hear folks refer to “reservationless” conference calls from time to time, which are basically just calls that can happen spontaneously and are facilitated by the conference call host. (With reservationless calls, you can set up a meeting without having to reserve a conference line, and you have a dedicated line that you can access at any time to host a meeting.)

    There are also operator-assisted conferencing options, which involves having a human operator assist you with your call. They’re usually also on the line to help facilitate the meeting. The extra assistance usually makes these calls more expensive than reservationless conferences, and you’re unlikely to find this as a part of a free phone service.

  • What are the best features to look for in free conference calls?

    When it comes to free conference calls, there are some business-specific features to be aware of. No matter how “free” a conference call service seems to be, it’ll end up being way too expensive if it doesn’t do the things you need.

    So, here are a few specific features to consider when you’re looking for a conference call solution.

    • HD video meetings: Make sure that you get the most out of your free video conference meetings with high-quality video and HD audio. (Especially important if you have online meetings with prospects and clients.)

    • Mobile app: Having a free conference call service is one thing, but you need to be able to use it from anywhere. Whether it’s through a mobile app or a web browser, you should be able to start that awesome free conference call across iOS and Android devices.

    • Screen sharing: This is something that not all free conference calling services come with, but document sharing, a screen share feature, or whiteboard app is a must if you regularly have calls to review designs and presentations as a team.

  • Do free conference call services come with toll-free calling?

    Very rarely. Any kind of telephony feature like a toll-free number, or a local or international dial-in number usually comes as an add-on that you have to pay a bit more for.

    Because you don’t necessarily need a toll-free conferencing number to have a conference call (people can join with a meeting link, usually), most free conference call services don’t come with this feature.


  • Are free conference calls legit?

    The short answer: Yep.

    Long answer: Most free conference calling services are legitimate. The only thing to remember is that not all free conference services are created equal. Even though you aren’t paying for it, you should still do your research. Make sure the service has all the features you need, like reliable and transparent privacy and security measures.

    With Dialpad Meetings, for example, you get secure and high-quality callswith all the basic features a business needs for free.

  • Do iPhone conference calls cost extra?

    Nope. As long as your carrier supports it, you can set up a conference call on your iPhone that includes up to five people. But, the ability to add, merge, or disconnect individual calls depends on your carrier.

    But while conference calls on an iPhone don’t cost anything extra, you may be missing out on important features that are available on more business-focused mobile apps.

  • How do I schedule a conference call?

    Scheduling a conference call is easy, especially if your conference call tool integrates with Google Calendar or Microsoft 365. You can create a meeting in your calendar and then the integration automatically generates a meeting link.

    After the meeting is scheduled in your calendar, you can invite anyone directly through Gmail or Outlook. Now all you have to do is “dial in” (not really because there isn’t an actual phone number) by clicking the link to join or start the meeting.

    A quick note on dial-in: to be able to “dial in” to a call by calling an actual phone number, you’ll generally need some kind of telephony-enabled system. Not all conference call providers have this, so make sure to check for this if your business needs a true dial-in option for its conference calls.

  • How safe is a free conference call app?

    Whether you’re a small business or an enterprise, as long as the service provider is legitimate, in general, they’re pretty safe. However, it’s important to note that not all apps offer the same level of security.

    Dialpad Meetings is HIPAA-compliant, and your conference calls are protected by DTLS and SRTP, along with features that help protect you against uninvited attendees (for example, the host can lock people out of meetings, remove unwanted attendees who’ve joined already, add a PIN code to protect the meeting, and more)

Dialpad

Features that matter

  • Audio and video conferencing

    With Dialpad Meetings’ free plan, you have the option of both voice-only and also video conference calls. (And in-meeting messaging!)

  • Desktop and mobile app

    With Dialpad Meetings, it doesn’t matter if your team is using iOS, Android, Mac, or PC. The elegant app works across both desktop and mobile devices.

  • Unlimited call recordings

    One unique thing about Dialpad Meetings is you get unlimited call recordings, which many providers charge extra for.

  • Browser-based features

    Even though you have the option to use the app, Dialpad Meetings is also browser-based, which means that not only can you join conference calls from your web browser, you can also host conferences from a browser.

  • Easy to set up and use

    With Dialpad Meetings, all you have to do is sign up for the free plan to get started. Get your team to download the app if you’d like, and start having conference calls.