A man working on a laptop and a screenshot of Dialpads Ai Playbooks feature

Improve sales
with Dialpad
Ai Playbooks

Make it easy for sellers to close deals faster by promoting best practices and ensuring playbook adherence during live calls.

Loved by 30,000 customers in 140+ countries

Increase sales consistency & drive higher revenue

Screenshot of Dialpads Ai Playbooks feature

Ai-enabled adherence

Dialpad Ai monitors each call and checks off prescribed behaviors in real time, to promote playbook adherence and speed up review cycles.

Playbook templates

Leverage sales templates based on the most popular methodologies to save time and help reps close deals faster.

Real-time guidance

Ai guides reps through the Playbook during live calls, ensuring they ask the right questions and collect the right info. Managers can review adherence after the call.

A woman working on a laptop and a screenshot of Dialpads Ai Playbooks feature

Speed up onboarding
& decrease ramp time

Ai Playbooks provides a consistent, easy-to follow-rubric for success during sales calls. This structured approach removes guesswork, helping reps get up to speed more quickly.

A man using Dialpads Ai Playbooks feature

Identify new coaching opportunities

AI Playbooks lets supervisors and managers understand how well each rep adheres to the prescribed methodology and where they may need additional coaching.

Screenshot of real time guidance provided by Dialpads Ai Playbooks feature

Make every sales call
more efficient

Fill your pipeline and close more deals by asking the right questions at the right stage of the conversation. Ai Playbooks give your sellers real-time guidance based on proven sales methodologies.

Screenshot of Ai based insights provided by Dialpads Ai Playbooks feature

Drive team improvement
with Ai-based insights

Use Ai Playbooks to track and monitor adherence over time, and combine with analytics to see how playbook adherence translates into more pipeline and revenue.

More Ai features
teams love

Real-time recommendations

Our Ai draws your attention to struggling agents during calls, so you can offer additional support in real time.

Customizable leaderboards

Track agent performance with customizable leaderboards, tailored to your specific needs.

Live calls widget

Get live recommendations  on which ongoing calls you should monitor, allowing you to make live interventions and offer agents real-time feedback.

Completed calls widget

Dialpad Ai recommends which completed calls should be reviewed, streamlining the QA process for managers.

Robust metrics

“Dialscore” provides a comprehensive, data-driven view of agent performance, simplifying grading and enabling more targeted coaching.

Single source coaching

Whether you need to identify which agents need help or grade completed calls, Coaching Hub lets you manage all your coaching needs from a single interface.

Advanced Ai capabilities

Powered by Dialpad’s advanced Ai capabilities, Coaching Hub simplifies coaching workflows and helps deliver more effective training.

4B minutes of conversational data

Ai Coaching Hub uses Dialpad’s extensive analysis of conversational data to deliver coaching recommendations with industry-leading accuracy.

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Screenshot of Dialpads predictive Ai CSAT feature

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Screenshot of Dialpads AI powered post call summary with transcript and recording

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Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call

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Ready to level up
your customer interactions?

Get on the waitlist to experience Dialpad's Ai Playbooks.