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higher quality meetings

HD conference calls

Also known as high definition conference calls, they're one of the most important features in any VoIP phone system or unified communications solution. If you need to have conference calls with prospects, clients, or teammates, take Dialpad's AI-powered collaboration platform for a test drive. It takes just a few minutes to get set up with a virtual phone number!

What is a conference call?

A conference call meeting is just like a regular phone call, except there are usually more than two people on the call. Businesses used to make these phone calls using landline phones, which can be cumbersome. Today, many conference calling solutions use Voice over Internet Protocol technology to facilitate HD conference calls over the Internet and allow conference participants to join meetings with Internet-connected devices.

👉 Dialpad tip:

Yes, there are providers out there that market themselves as free HD conference call solutions, but almost all of them don't end up being truly free. You'll typically pay for things like voicemail, calls by the minutes, and many other basic features that should come included for free. And not all provide high-definition conference calls either. Make sure to check the fine print.

Make HD conference calls a breeze with Dialpad

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HD audio + HD video

With a global voice network and a dual-cloud architecture that's designed specifically for both high-quality audio conferences and video conferences, Dialpad lets you communicate with prospects, clients, and teammates from anywhere in the world.

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Desktop and mobile app

Not all free conferencing apps are created equal, and not all of them come with a feature-rich mobile app. Dialpad’s desktop and mobile apps work across Mac, PC, iOS, and Android devices. Or, host or join your HD conference call from a web browser, no app needed. Use your computer or mobile phone, or tablet!

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Unlimited calls

Even on Dialpad's most basic plan, you get unlimited calling in your country, the US, and Canada. Basically, you get a free conference call service included (along with texting in Canada and the US, a free local number, and a lot more). There's also the Dialpad Ai Meetings free plan, which gives you unlimited video meetings.

Start making HD conference calls in minutes

Sign up for a free trial to get set up with a virtual business phone number! It takes just a few minutes (even faster if you sign up with your Google or Microsoft 365 account). Or, take a self-guided interactive tour of the app first!

Other Dialpad features to take your HD conference calls to the next level

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Talk, message, and meet

With Dialpad, you can make conference calls, do video conferencing, send instant and SMS messages, and more—all from one intuitive platform. There are even fully integrated cloud contact center features if you have a sales or support team (or just need to handle a high volume of callers or communications).

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Unlimited call recording

In Dialpad, all you need to do to record a conference call is hit Record. Once the meeting is finished, the call recording is stored in the cloud and available for playback in the conference summary. From there, everyone who participated in the call can access it in case they need to revisit any important call details. Send a link to your recorded conference calls to anyone who couldn’t attend the meeting, or download it as an audio file!

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In-meeting chat

Dialpad’s in-meeting chat feature allows attendees to stay engaged and ask questions during calls without interrupting the speaker. The host can see the chat and address any comments when they have a spare moment, or save them for a Q&A session at the end. Any conference participant can send an in-meeting chat message just by clicking on the “messages” icon.

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Robust security controls

Dialpad has a range of in-meeting security controls. The host can mute participants, disable screen sharing, remove unwanted guests, and also use the virtual waiting room to admit participants instead of allowing anyone and everyone to join at once. Because hey, no one wants meeting crashers.

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Easy screen sharing

Need to zoom in on a design mockup or brainstorm together? Dialpad lets meeting hosts and attendees share their entire screens, a secondary screen, a specific window or tab, or just a document or file. Screen sharing is easy, and you can even invite clients or prospects to a screen share with a text message—they don't need to download anything.

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Join from a browser

One of the most unique things about Dialpad is that it’s a browser-based platform. Often, conferencing tools will let you join a conference call from a browser, but not all of them allow you to host meetings from a browser too and access all the same functionality as you would in the app. Dialpad does.

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Real-time transcription

Dialpad Ai can transcribe calls—in real time, more accurately than almost all leading competitors—and even identifies who said what in the conversation! During the live conference call, Dialpad can also add important items to your to-do list without you needing to write anything down, since it's able to automatically detect when you're talking about an “action item” and capture the task in your call summary!

👉 Fun fact:

Dialpad has a meeting countdown timer to help you make sure your meetings don’t run overtime! Learn more about it here.

So many people took off—without asking questions—to set up their own conference lines and meetings in their own groups without instructions, which says a lot for how the UI is set up.

Jeremy Cumbie
IT Director Blue Cliff

Check out the different plans




$20 USD if billed monthly

1 License Minimum

  • Unlimited calling2
  • Call controls (call forwarding, transfer, hold, mute)
  • Custom voicemail greeting
  • Voicemail transcription
  • G Suite & Office 365 integrations
  • Fax (add-on)1
  • Custom off-hours routing


Contact us

100 License Minimum

All Pro plan features, plus:

  • 100% uptime Service Level Agreements (SLA)
  • Extensions
  • Unlimited office locations
  • Enhanced 24/7 Phone Support
  • Unlimited ring groups (departments)
  • Azure Integration
  • IAM/SSO Integrations (Okta, OneLogin)
  • Retention policies

What integrations are useful to have with HD conference calls?

Dialpad offers a range of integrations with all your favorite business apps. Consolidate all your sales, service, communication, and collaboration tools in a unified workspace.

Google Workspace

Dialpad's Google Workspace integration lets teams access all the files, emails, and events they need to work productively right inside Dialpad. Google Workspace combines seamlessly with Dialpad Ai Meetings to create a powerful communications hub. You can also connect your Google Calendar, and Dialpad will automatically adjust your presence when you’re in a meeting.

Microsoft 365

Work more efficiently with a Microsoft 365 integration. Access all your contacts, emails, events, and more inside Dialpad. No more toggling between apps and windows while you’re in a conference—it’s all right there in front of you.


Integrate your Dialpad business phone system with one of the world’s most popular customer relationship management (CRM) tools. Keep track of all your customer data, streamline workflows, and empower your teams to work more productively.


If your team uses HubSpot CRM, why not integrate it with Dialpad to keep everything in one place?


Integrate Dialpad with Zendesk to provide agents with HD calling alongside their service platform. Automatically create support tickets with incoming calls so agents can better handle requests, and close more tickets sooner for more satisfied customers.


Combining ServiceNow with Dialpad creates a unified, convenient platform for your agents to handle calls, messages, and service tickets. Note that ServiceNow integration is available for users on Dialpad’s Pro or Enterprise plans.

Get HD conference calls with Dialpad for free

With so many conference solution providers out there, choosing the right HD conferencing tool for your business can be challenging.

Luckily, Dialpad offers all the features you should expect from a great conferencing platform and a whole lot more. With integrated voice, video, messaging, and business app integrations, Dialpad provides a seamless communications experience.

Once you’re convinced that Dialpad is the right solution for your business (which you should be, by now!) check out our pricing plans to see whether Dialpad’s free conference calling solution offers all the features you need or whether to opt for a more feature-rich paid plan.

Looking for an HD conference call platform?

Whether you run a small business or global enterprise, you'll get more than just the best conference call platform with Dialpad. Send SMS and team messages, have video calls, and more. Try it for free with a 14-day trial or take a self-guided interactive tour of the app on your own!

Frequently asked questions (FAQs) about HD conference calling

How does conference calling work?

There's audio conferencing, where your meeting participants can connect on the same call using different phone lines. Each participant will dial-in to a conferencing bridge using their phone number or computer, and once they've joined, they'll be able to hear and speak to everyone else dialed into the same line. Conferencing bridges are kind of like virtual breakout or conference rooms where several people can host or join conference meetings.

There's also video conferencing, which refers to a virtual meeting between two or more participants who've joined the call from different locations. What makes it a video conference or video call, of course, is that participants can see each other's faces on their screens and even do screen sharing. Because of this, it's an effective tool for things like online meetings, webinars, product demos, and interviews.

Video conferencing services have become a permanent part of many business tech stacks.

Both types of conferencing solutions usually have an access code or PIN feature for added security.

How does Dialpad standardize volume during conference calls?

What are the quality specs for Dialpad's video conferencing?

Do I lose any conference calling features when using a mobile app?

Can I get unlimited video calls?

Why should businesses opt for a unified communications solution for conferencing and other communications?

Where can I access recorded conference calls?

What kind of web controls are available for screen sharing?