DIALPAD FOR ENTERPRISES

Where hybrid work comes together

Connect global teams by bringing your calls, messages, meetings, and contact center together in one beautiful workspace.
Three people in a meeting

Loved by the world’s biggest companies

AI-POWERED PLATFORM

Unify employee & customer experiences on one platform

All-in-one workspace for team collaboration

Move between conversations with teams, external partners, and customers. Plus, Dialpad's Ai takes care of the note-taking and transcribes all your conversations in real time.

Fully integrated contact center with built-in Ai tools

Build better agent and customer experiences with live coaching, sentiment analysis, predictive CSAT scoring, and more—all in the same communications platform where you send messages and host meetings.

Sales dialer with live Ai-enabled coaching

Give your sales teams the tools to close deals faster. Dialpad's Ai tracks action items and even surfaces helpful information when tricky questions come up on prospect calls.

A computer showing a screenshot of Dialpads digital engagement feature

ENTERPRISE-GRADE SECURITY

Secure and private at every step

Enterprise-level encryption

Calls over the VoIP network and in-transit web requests are encrypted using TLS. At rest, application data is permanently stored using AES 256-bit on the Google Cloud Platform.

Role-based access

Control access to certain features at the company, office, department, or user level. Granular permission levels can also be assigned for integrations across the platform.

Single sign-on

Dialpad offers integrations for access management via SAML and SCIM from providers like Okta, Azure, Google Workspace, OneLogin, and more.

Screenshot of managing active users on Dialpad

A platform built for teams to do their best work

RELIABLE

100%

ENT uptime SLA

GLOBAL

70+

Countries with local & toll-free #'s

INTEGRATED

74+

Available integrations

Our compliance certifications & memberships

SETUP & SECURITY

Streamline IT management

Deploy and scale faster

Add new users, departments, and even entire offices in just a few clicks. There’s no extra hardware needed—but we work with desk phones if you need them.

Build a borderless business

Equip your globally distributed workforce with local numbers in over 70 countries. Dialpad makes it even easier to connect teams working anywhere back to HQ.

Get a 100% uptime SLA

Our unique dual cloud architecture, 24/7 network operations center (NOC), combined with physical ownership of our media infrastructure and local carrier partnerships, enables us to provide world-class availability from anywhere on the planet.

Screenshot of Dialpads support analytics dashboard

DIALPAD AI

Built-in Ai across every conversation

Our helpful Ai assistant works across all your team and customer conversations. With industry-leading transcription accuracy, predictive insights, and live agent coaching, Dialpad Ai makes it easy to track and move every call and meeting forward.

Screenshot of Dialpad Ai transcribing a phone call in real time

OPEN PLATFORM

Integrations for every team and task

Pair Dialpad with all the critical apps in your IT stack like Salesforce, Zendesk, Okta, Google Workspace, Microsoft Teams, and more. Looking for something custom? You can also build your own integrations with our open API.

Logos of Dialpads integration with third party apps

Loved by enterprises everywhere

Designed for every industry

A student writing notes

Education

A healthcare professional working on a laptop

Healthcare

Residential house

Real estate

Tech team working

Technology

Join the world’s biggest brands on Dialpad

Experience the only truly unified communications platform with built-in Ai.