“I use Dialpad Ai extensively to look at live calls. The transcript just makes it easy for me to look up and answer questions for the agent on the call.”
Dionne HumphreyCustomer Support Operations ManagerRead moreDIALPAD FOR HEALTHCARE PROVIDERS
Unlock the power of Ai for better healthcare experiences
Optimize patient outcomes, streamline communication and empower your workforce with a suite of innovative tools to transform the way you care for your patients.
Loved by healthcare teams big and small
Patient-centered care, every time
Elevate the patient journey
Streamline interactions across the entire patient journey.
Transform patient outcomes
Enable your teams with tools to drive outcomes that matter for your patients.
Personalized care, made simple
Leverage AI-powered insights that ensure the best possible patient engagements over time.
AI-POWERED EXPERIENCES
Take patient experiences to the next level
Patients deserve a modern approach to healthcare. Deliver seamless experiences that help them manage their health on their own terms. With convenient and immediate access to the resources they need, patients can receive the care they deserve, whenever and wherever they need it.
AI-POWERED PRODUCTIVITY
Maximize team efficiency
Our intuitive platform provides advanced communication and collaboration tools to boost staff productivity, while coaching and training tools help patient care teams excel during patient interactions. Automate tedious tasks and streamline workflows, allowing your staff to focus on what really matters–delivering exceptional patient care.
AI-POWERED INSIGHTS
Optimize care delivery
Gain valuable insights to drive efficient, sustainable care that delivers superior patient experiences. Analyze performance across your healthcare organization to identify areas for improvement and develop targeted strategies for better care delivery and patient satisfaction.
TRUST & SECURITY
Protect and secure patient data
At Dialpad, we take your patients’ privacy seriously. That’s why we’ve implemented industry-leading security measures to protect and secure their data. With our HIPAA-compliant call center platform, enterprise-level encryption, and customizable data retention policies, you can rest easy knowing that your patients’ information is safe and secure.
All-in-one app
Streamline your healthcare conversations with a single app for all internal and patient communications.
Intelligent routing
Use customizable IVR and smart routing with keyword detection to quickly connect patients to the right staff members.
Mobile patient care
Provide on-the-go-care from anywhere with our mobile-friendly tools.
Ai Recaps
Never miss a detail with an accurate, Ai-curated synopsis and next steps after every call or meeting.
Real-time coaching
Improve agent performance and patient satisfaction with real-time coaching and Ai Agent.
Real-time assist
Maximize agent performance with triggered pop-ups that offer guided workflows, best practices, and speaking points.
Patient CSAT
Collect feedback on every patient interaction and measure success in real-time with Ai-powered CSAT.
Sentiment analysis
Leverage Ai to quickly detect negative sentiment or distress and proactively address patient needs.
See why healthcare teams love Dialpad
Redefine the standard of patient care with Dialpad
Empower your staff to provide exceptional patient experiences every time with secure, Ai-powered tools.