Resource Library

ebooks & research

Even though sales organizations have been increasingly relying on email and social media, recent trends show a renewed focus on leveraging the telephone to provide a more personalized experience. Dialpad partnered with Deloitte to create a report on the state of voice in sales. Check out our findings here!

ebooks & research

Today's sales processes look different than they did even a year ago. In a rapidly evolving landscape, it can be challenging for leadership to identify the methods that separate the quota crushers from the reps who need extra support. Check out our 2019 guide for five actionable tactics for making every sales rep a top performer.

ebooks & research

When a single conversation can mean the difference between a lifelong relationship and a lost customer, delivering outstanding customer experiences isn’t something you strive for, it’s what you do, period. This whitepaper can show you how to hit every call out of the park.

ebooks & research

AI isn’t replacing support or sales teams any time soon. But it is giving those teams a huge competitive advantage in solving customer problems, building meaningful relationships, and driving sales for your organization. This whitepaper shows you how.

ebooks & research

Individual solutions may address short-term problems now, but they tend to create larger challenges in the future. This whitepaper can show you how to address today’s communications challenges while being prepared for tomorrow’s.

ebooks & research

To help you feel more rested and energized, we’ve compiled a list of solutions to the top five insomnia-triggering questions facing CIOs.

ebooks & research

There’s always a new efficiency, integration, update, or security threat heading your way to keep you on your toes. As an IT leader, you probably want to simplify as many systems as possible, without stifling innovation. So where do you focus?

ebooks & research

When your business runs on meetings, every minute counts. In this eBook, we address 9 fixes for Late Meeting Syndrome to get your business back on track.

ebooks & research

Learn how Denison University is building a connected campus in the cloud.

ebooks & research

Mobile technologies are impacting every area of our lives. The workplace is no exception. Read on to learn why it's now critical to empower employees to work from anywhere.

ebooks & research

Voice communications aren't going away. But they're moving away from the deskphone.

ebooks & research

Research from Lab 42 and Dialpad reveals compelling statistics about the state of the modern workforce.

ebooks & research

The 9-to-5 doesn't make sense for modern knowledge workers. Learn how CIOs and IT Leaders are redefining where and when work happens.

ebooks & research

The modern workplace is mobile, fast-paced, and fueled by powerful collaboration tools. Learn more about the trends impacting businesses today.

ebooks & research

Learn the top 5 ways to evaluate business communications platforms. Arm yourself with questions to think strategically about your IT needs.

ebooks & research

The rule breakers and path pavers. Meet six IT visionaries and learn how they are redefining the workplace and overcoming challenges of scale and productivity.