Business Phone Solution for Retail Stores

Build customer connections with a business phone solution that delivers reliable, HD quality and works across your existing devices like cell phones or desk phones.

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Why Retailers Choose Dialpad

Reliable Call Quality
61% of mobile users end up calling a business when they’re ready to buy. With a cloud-based solution that works across multiple devices, retailers never have to worry about missing out on opportunities because of dropped or missed calls.

Up & Running in Minutes
No IT? No problem. Spin up a new Dialpad account in a matter of minutes from a web-based portal that makes assigning numbers, setting up your voicemail and greetings, and routing calls to your devices as simple as a few clicks from a browser.

One Central Platform
Keep all your locations working from the same system with a platform that connects multiple locations and numbers no matter where in the world you sell.

Features That Matter: Retail

Custom Call Routing

Choose how and where calls are routed, whether to a system greeting, voicemail, or even specific device like a desk phone.

Local & Toll-Free Numbers

Make sure callers can reach you no matter where they’re calling from with the ability to add local or toll-free numbers to your Dialpad lines.

Switch Between Devices

Need to take a call on the run? Seamlessly switch between your desk phone or laptop to your cell phone in one tap without hanging up or placing your caller on hold.

Number Porting (Bring Your Number)

Already have a number tied to your business? Bring it with you when you make the switch to Dialpad, no matter if it’s local or toll-free.

Holiday & Personal Working Hours Routing

Whether you’re closed for a holiday or just the weekend, route calls where they need to go with customizable options for shared and direct lines.

Voicemail Greetings & Transcriptions

Add custom voicemail greetings to your shared lines and receive prompts for whenever new messages come in, including a transcription of the call.

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"Our employees love Dialpad's ability to move from device to device."

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Dialpad Talk Pricing


$15USD/mo/user (billed annually)

$20 USD if billed monthly
1 License Minimum
Free 14-Day Trial
  • Unlimited calling2
  • Unlimited SMS & MMS1
  • Call controls (Transfer, Hold, Mute)
  • Custom Voicemail Greeting
  • Voicemail Transcription
  • G Suite & Office 365 Integrations
  • Fax (add-on)1
  • Custom Off Hours Routing


Contact Us
100 License Minimum
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  • All Pro plan features plus:
  • Okta Integration
  • 24/7 Phone Support
  • Service Level Agreements (SLA)

1 Only available in the United States and Canada.
2 Unlimited inbound and outbound calls within your country, the US and Canada. For other locations please see our international rates.