Smarter Support.
Happier Customers.

From $75/agent per month

Dialpad Support
pattern Created with Sketch.
logo/sell-dark Created with Sketch.

“When a customer calls in, we can actually
guarantee a quality connection with them.”

— Olaf Doemer, Director of Global support at Acquia

Features that help you keep your customers happy

Can't find what you're looking for? View the full feature list or check out our FAQs

Dashboards & Analytics +

Service Level. Wait Times. Agent Status. Real-time alerts plus our service dashboard keep Supervisors in the know.

Intelligent Call Routing +

Route the callers via fixed order, round robin, or set up custom hold queue options for each individual inbound call center.

Agent Coaching +

Dialpad Support offers traditional coaching features like Listen In/Barge/Take Over plus AI powered coaching tips via real-time recommendations.

Native Integrations +

Dialpad Support natively integrates with your other cloud based tools like Zendesk, Salesforce, G Suite, and more.

Monitor & Listen +

Listen in when your agents need you most with real-time sentiment and live transcription powered by AI.

Smart Notes +

Accelerate productivity by automatically capturing meeting notes from any conversation.

See for yourself.
Setup a call center in 10 minutes

Try for Free

Dialpad Support