Dialpad’s Digital Fax feature allows you to send and receive fax documents just as you would with a traditional fax machine, only through Dialpad on your desktop or laptop computer. And with Dialpad’s simple and user friendly interface, sending a fax is as easy as sending an email.


Dialpad Digital Fax lets you send and receive faxes right from your desktop app. Simply select the file, who you want to send it to, and press send. No external fax machine required.

  • Long live the fax machine

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  • How to use Digital Fax in Dialpad


Do I need an external fax machine?

No. Dialpad’s Digital Fax feature does not require a physical machine—just your computer. However, the documents that you fax must be in digital format to send. That may require you to scan them prior to sending.

What file types does Digital Fax support?

Digital Fax supports the most common file types including .doc, .docx, .pdf, .ppsx, .ppt, .pptx, .tif, .jpg, .jpeg, .png, .xls, .xlsx, .txt, .html, and .gif

How long does it take to send a digital fax?

Digital faxes are sent nearly instantaneously.

Does Digital Fax make those annoying sounds?

No. Because Digital Fax sends files over the internet, no annoying screech as the modems connect

Which lines can I send faxes from?

Dialpad allows you to send and receive faxes at the Main Line, Department Line, as well as the user line. These permissions can be adjusted by the account administrator.

Can I send digital faxes to traditional fax machines? Can traditional fax machines send traditional faxes to me?

Yes on both counts.

Can I use Digital Fax on my smartphone or tablet?

Digital Fax is only available on desktop or laptop computers at this time.

Where can I learn more about Dialpad Digital Fax?

Check out our more in-depth FAQ about Digital Fax here.

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