How one of the biggest dealerships in Indiana keeps 1,200+ employees connected with Dialpad
Most providers only give you a phone with voicemail and very few features. Dialpad has phone calling, voicemail, an app for your cell phone, an app for your computer, you can use your desktop as a phone, you can use an iPad—immediately, that’s far more feature-rich than the others.
Kelly Winstrom
Director of IT
We have one manager who uses Dialpad’s AI feature for logging the transcriptions and seeing how calls went. She doesn't want to listen to the phone call, so she'll just read them.
Kelly Winstrom
Director of IT
If a customer comes in for an oil change and wants us to text them when it’s done, a lot of folks are uncomfortable giving out their personal cell phone numbers, so Dialpad is perfect because we can just message them from the app.
Kelly Winstrom
Director of IT
More on Dialpad + Dealerships
Everyone in the accounting department gets the same fax number, so if an important document comes in, everyone gets a copy. There’s no need to email it around, it’s there. And Dialpad saves it too, so we can look back in a month or so and see the document that was faxed to us. That sounds much more professional than having to put a caller on hold and spend 20 minutes looking for the fax.
Kelly Winstrom
Director of IT
Running a dealership with multiple locations?
See how Dialpad's fully unified communications platform and integrated contact center lets dealerships like Andy Mohr sell more cars—from anywhere! Book a demo or take a self-guided interactive tour of the app on your own!