With COVID-19 forcing support teams to transition from their usual workstations to remote work, Dialpad Support offers a solution that can be quickly and easily deployed, limiting interruption for support agents and customers. To help companies make this transition quickly, we are offering the product free for a limited time.
Every company that signs up now will be credited for the first two months of service and can cancel any time with no fee or commitment.
Deploy new call centers, agents, and phone numbers in minutes, all from an easy to use web portal.
Receive real-time alerts when agents need a little help or leverage agent recommendations that trigger based on common FAQs.
With live customer sentiment and call transcription, powered by Voice Intelligence™ plus real-time dashboards, you can finally take the guesswork out of customer satisfaction.
Marko Milakovic, Sr. Manager, Technical Support at Domo"When our Technical Support workforce transitioned to working 100% remotely we had to act fast to ensure all mission-critical systems were accessible and usable from agents’ homes. With barely any effort at all, we were able to set up our agents to service calls remotely and without any disruption to our customers thanks to Dialpad.”
