Support From Anywhere
Dialpad Support is quickly and easily deployed, limiting interruption for support agents and customers.
Support agents and customers from anywhere.
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Get Up & Running Quickly
Deploy new call centers, agents, and phone numbers in minutes, all from an easy to use web portal.
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Coach from Anywhere
Receive real-time alerts when agents need a little help or leverage agent recommendations that trigger based on common FAQs.
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Monitor Calls & Metrics
With live customer sentiment and call transcription, powered by Voice Intelligence™ plus real-time dashboards, you can finally take the guesswork out of customer satisfaction.
Marko Milakovic, Sr. Manager, Technical Support at Domo"When our Technical Support workforce transitioned to working 100% remotely we had to act fast to ensure all mission-critical systems were accessible and usable from agents’ homes. With barely any effort at all, we were able to set up our agents to service calls remotely and without any disruption to our customers thanks to Dialpad.”