Support From Anywhere

Dialpad Support is quickly and easily deployed, limiting interruption for support agents and customers.

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Dialpad

Support agents and customers from anywhere.

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    Get Up & Running Quickly

    Deploy new call centers, agents, and phone numbers in minutes, all from an easy to use web portal.

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    Coach from Anywhere

    Receive real-time alerts when agents need a little help or leverage agent recommendations that trigger based on common FAQs.

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    Monitor Calls & Metrics

    With live customer sentiment and call transcription, powered by Voice Intelligence™ plus real-time dashboards, you can finally take the guesswork out of customer satisfaction.

"When our Technical Support workforce transitioned to working 100% remotely we had to act fast to ensure all mission-critical systems were accessible and usable from agents’ homes. With barely any effort at all, we were able to set up our agents to service calls remotely and without any disruption to our customers thanks to Dialpad.”

Marko Milakovic, Sr. Manager, Technical Support at Domo