Global Voice Network

Connect remote and international teams on one business communications solution that powers HD voice from device to device, continent to continent.

San JoseDallasNew JerseyChicagoSao PauloAmsterdamJohannesburgHong KongTokyo OsakaSydney
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The Life of a Call

Carrier Grade Quality Meets Cloud Scalability


The call begins

First, it starts by placing a call but exactly how and where that call gets routed is determined via our Split-Cloud architecture.


The software cloud

When the call is initiated, our software routing engine determines the best connection path for the call.


The voice network

Next, our voice network connects the call via the highest quality path. We keep the audio portion isolated and in-region for superior quality.


A smarter call

Once audio is flowing from caller to caller, Dialpad’s native Voice Intelligence layer provides real-time natural language processing to provide AI on every call (ex: capturing action items said during a meeting).

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Why All This Matters

A Trusted Partner

Customers of all sizes trust Dialpad to power their business conversations all over the world.