Global Voice Network

Connect remote and international teams on one business communications solution that powers HD voice from device to device, continent to continent.

San JoseDallasNew JerseyChicagoSao PauloAmsterdamJohannesburgHong KongTokyo OsakaSydney
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The Life of a Call

Carrier Grade Quality Meets Cloud Scalability

1

The call begins

First, it starts by placing a call but exactly how and where that call gets routed is determined via our Split-Cloud architecture.

2

The software cloud

When the call is initiated, our software routing engine determines the best connection path for the call.

3

The voice network

Next, our voice network connects the call via the highest quality path. We keep the audio portion isolated and in-region for superior quality.

4

A smarter call

Once audio is flowing from caller to caller, Dialpad’s native Voice Intelligence layer provides real-time natural language processing to provide AI on every call (ex: capturing action items said during a meeting).

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Why All This Matters

A Trusted Partner

Customers of all sizes trust Dialpad to power their business conversations all over the world.