Blue Cliff College makes remote learning work across 6 campuses
The original plan that we had wasn’t expensive at all, it was a few cents per minute to have a conference call. But when we adopted the idea of these conference calls, what wasn’t taken into account with this plan was that it turned into hours and hours and hours of per minute costs, multiplied by tens and twenties of calls per site. So we were looking at thousands of dollars there.
Jeremy Cumbie
IT Director
So many people took off—without asking questions—to set up their own conference lines and meetings in their own groups without instructions, which says a lot for how the UI is set up.
Jeremy Cumbie
IT Director
The agents really love the fact that not only does it track phone calls... but they do a lot of text messaging, and they took it on themselves to start text messaging students through the Dialpad app, either on their cell phones or on the desktop if they couldn’t get them on the phone. So they can get credit for all of those contacts as well, and they love it, they absolutely love it.
Jeremy Cumbie
IT Director
With Dialpad, the business functions never stopped and the classes simply transitioned to online classes.
Jeremy Cumbie | IT Director
We’ve seen the admissions rates go up dramatically since we started, so obviously having all these avenues for contacting students has been great.
Jeremy Cumbie
IT Director
Expanding that teaching platform meant we can now teach any class we have across the board remotely… I don’t think we actually had a down day—classes continued like nothing happened. We accidentally solved a problem we didn’t know we had.
Jeremy Cumbie
IT Director
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