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Reen Bernasor

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 Explore how artificial intelligence is transforming sales by enhancing customer engagement, improving lead conversion, and optimizing team efficiency, driving significant business growth.

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AI Sales Strategy: 13 Effective Ways Companies are Using AI to Improve Sales

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Director of Sales Development at Dialpad

Call center burnout is a growing issue. Our guide reveals how managers can prevent it, spot the signs in their workforce, and help employees bounce back fast.

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What is call center burnout? The full guide to recognizing, preventing, and overcoming it

Discover how to leverage AI-driven contact center automation for better performance visibility, value creation, and cost reduction. Our ultimate guide reveals all.

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Contact center automation: Your key guide to improving performance and customer service

Conversational AI in a contact center can help you deliver personalized, fast, efficient support, and keep you agents happy. Learn more, including use cases. 

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Conversational AI in a contact center: What it is, how you can use it, and the benefits it may bring

Discover how ICP in sales targets customers' needs, tailoring efforts to focus on potential buyers. Our step-by-step guide reveals how to craft the perfect ICP.

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What is an ICP for sales? A deep dive into all you need to know to build the perfect ICP

Looking for OpenPhone alternatives? Check out our comprehensive guide to ten OpenPhone competitors, which might make better choices for your business.

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Top OpenPhone alternatives for your business communications

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Discover the best AI customer service software of 2024 in our essential guide, and harness the benefits of AI to improve your customer support operations. 

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The essential guide to the 10 best AI customer service software you just can’t ignore in 2024

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Customer Support Manager - Tier 1

B2B customer service is about delivering experiences to foster and maintain long-term relationships. Check out these 7 best practices for great B2B support.

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B2B customer service: Delivering exceptional experiences when your customers are businesses

Call automation is the process of automating otherwise time-consuming tasks in your call center. Learn how and where it can benefit your business.

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Call automation: Where and how your contact center can benefit

Sales performance metrics are quantifiable measures of how your sales team is doing. Check out the 9 sales performance metrics you should be tracking.

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9 Key sales performance metrics to track to keep your team as productive as possible

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Dialpad's Blog

Objection Handling: 6 Steps to Beat Sales Objections

Sales objections are a salesperson's arch-nemesis,...

Creating a Custom Moment in Dialpad, which tracks how often certain keywords are coming up on calls.

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Creating a Custom Moment in Dialpad, which tracks ...

From there, we can dig into those call recordings ...

Dialpad's AI-powered post-call summary with transcript, recording, and action items.

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Dialpad's AI-powered post-call summary with transc...

Finally, our sales leaders can then create RTA or ...

Dialpad's real time assist card feature popping up helpful notes for a sales rep when a tricky question comes up on a call.

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Dialpad's real time assist card feature popping up...

This way, we have all the ammunition we need to ta...

Screenshot of Dialpad Ai suggesting BANT sales playbook tasks for a rep in real time

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Screenshot of Dialpad Ai suggesting BANT sales pla...

It helps reps follow their org's sales methodologi...

Creating a coaching call playlist in Dialpad using call recordings

Creating a coaching call playlist in Dialpad using...

4. Time-related objection (lack of urgency) “Now i...

Dialpad's contact center platform, fully integrated into its video conferencing and messaging app

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Dialpad's contact center platform, fully integrate...

For those prospects, that means a much easier piec...

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Hubspot Dialpad Dialer v2

Screenshot of Dialpad's HubSpot integration with e...

Automations like these save us a ton of time. 4. “...

Let our team walk you through how we use Dialpad Ai Sales Center!

Take a self-guided interactive tour of Dialpad's contact center app!

See how we book more meetings + close more deals w...

See how we book more meetings + close more deals with Dialpad

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Dialpad is a VoIP business phone platform built for modern workplaces of all sizes, offering cloud-based voice, messaging, video, and conference calling functionality for day-to-day business communications, support teams, and sales professionals. 

Dialpad is an AI-powered cloud communication platform that makes it easier and more efficient to connect and collaborate with your team. Try for free!"

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Objection handling: Tips from an SDR on how to overcome sales objections

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Trained on over 6 billion minutes of real business conversations, DialpadGPT, powers helpful Ai features like Ai Recaps and live coaching—right out of the box.

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DialpadGPT works for every role and industry. Plus, it can be customized to understand unique business use cases and industry-specific jargon.

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Do your reps need help with objection handling? This guide from a top SDR will teach you about the most common objections—and how to overcome them.

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