VoIP phone for recruiters

VoIP providers have revolutionized business communications, and for recruitment agencies, a VoIP phone system can improve productivity in several ways. Firstly, VoIP phone systems are very easy to set up, letting you add or remove phone numbers, upgrade features, and more, as your business needs change.

For recruitment agencies or small businesses that experience different levels of seasonality throughout the year, this means they can easily add new team members and extensions, without incurring the high costs associated with traditional telephone systems.

VoIP systems also offer a range of features that can improve recruiters' efficiency. For example, a good VoIP business phone system should include functionality like voicemail and call routing, which saves time by directing calls to the most appropriate person quickly. Other features such as call recording and integrations with important recruitment tools like LinkedIn and Bullhorn are also not typically something you’d find with traditional PBX phone systems.

Depending on your provider, setting up a VoIP phone system can take just a few minutes.

First, choose your VoIP provider. There are many different VoIP providers on the market, so it’s important to consider what’s most important to you, like pricing, call quality, customer support, and scalability.

Once you’ve chosen a provider, you’ll need to set up your VoIP system. This process will vary depending on your provider, but generally, the first thing you’ll do is get assigned a phone number and log into your account. After that, you’ll configure your settings including things like setting up voicemail, choosing which calls will be forwarded to which numbers, and setting up call routing rules.

That’s it! Once you’ve configured your settings, you can start using your new VoIP phone system! Make sure to train all of your employees on how to use the system so that they can take full advantage of its features.

UCaaS stands for Unified Communications as a Service, and refers to software that provides different communication channels (like SMS, phone calls, video conferencing, and so on) in one app or platform. The "as a Service" part of the name refers to a subscription-based payment model—unlike traditional software, with UCaaS solutions, typically you can pay on a monthly or annual basis.

One that integrates with a contact center platform! Why? Because it’s easier from an admin and IT standpoint, and for users, it’ll look like the same interface and be easier to adopt. Many enterprise phone systems and UCaaS providers say that they have CCaaS (contact center as a service) as well, but often, these companies are reselling or white labelling other companies’ solutions in order to present a more versatile product offering.

These contact center products are often easy to spot because they look completely different from their unified communications platforms, and are more complicated to license, set up, and maintain. Dialpad, for example, has both unified communications (telephony, messaging, video conferencing) and a contact center product built into the same platform. It’s a truly integrated experience that allows agents to respond to customer calls and messages in the same window that they’d use to message their supervisor and teammates.