Dialpad tech support

Dialpad provides customers with the technical support they need, the way they want it. From 24/7 live chat to 24/5 phone support to a wealth of online resources, our customers are able to get help and find answers quickly.

Phone support

For Dialpad Pro customers, we provide phone support 24 hours a day, 5 days a week (Monday to Friday, Pacific Standard Time). One of our friendly and knowledgeable support representatives is standing by to help you and your team with virtually any technical question or issue you may have. Poor reception? We can help. Account security? We got you. Adding and removing team members? No problem. Just give us a call.

Live chat support

You will find a chat button on the bottom right corner of every Dialpad landing page. When you click on the button, you have the option to chat with one of Dialpad's professional support personnels regarding any technical questions you may have. 

Dialpad Help Center

Want to find the answer yourself? No problem. The Dialpad Help Center is the fastest way to get it. It has helpful guides, support resources for both users and administrators, as well as thorough FAQs that will have answers to all your burning Dialpad-related questions. So whether you’re trying to port your old business number to your Dialpad account or access your company’s call analytics, our Help Center is the easiest place to find out how.

Visit the Dialpad Help Center here.

Dialpad Tech Support

Frequently asked questions

Is Dialpad tech support free?

Yes. Everyone has free access to Dialpad tech support. Dialpad Pro and Enterprise customers have access to 24/7 support across web, chat, and phone.

Where can I find the Help Center?

You can find the Dialpad Help Center at help.dialpad.com.

I can’t find the answer to my question in the Help Center. What do I do?

We recommend sending us a message with a description of the issue you’re experiencing and we’ll get back to you with an answer as soon as possible.

Where do I find live chat support?

You'll find a chat button on the bottom right corner of every Dialpad page. Send us a message there!