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Local numbers are useful for both inbound and outbound customer teams—and when you buy them from Dialpad, you’re getting much more than just a business phone number.
All of Dialpad’s paid unified communications plans come with a local number included, in this case a number with a local 859 area code. This is along with unified communications features like phone calls, video conferencing, SMS/MMS messaging and team messages, and more—all from one intuitive, easy-to-use desktop or mobile app:
The lowest plan starts at just $15/user/month, which also includes unlimited calling and texting in the US and Canada!
Next, let’s look at why you might need an 859 area code.
The (859) area code serves the Lexington-Fayette area, and also surrounding cities in Kentucky like:
Located in the Eastern time zone, it serves quite a few counties in Kentucky, like Boone, Campbell, Fayette, and Kenton. The 859 prefix was first put into service in 2000.
Dialpad’s not just about phone calls—the desktop and mobile app brings all your communication channels together into one app, from video conferencing to SMS and instant messaging, and even a contact center platform if you need it.
Use Dialpad’s desktop and mobile app across iOS, Android, PC, and Mac—or just use your web browser to join a conference call or video meeting, no downloads needed. (Customers and prospects tend to love this because they don't have to download any software to join your online meeting.)
Never miss a call again. Dialpad’s call forwarding feature lets you choose up to five external phone numbers so you can have calls automatically forwarded to your cell phone or landline, a colleague, or another department.
Smart call routing gets your callers to the right department or person—without you having to lift a finger. With Dialpad, you can easily set your own rules for specific people or departments, have out-of-hours calls sent to voicemail, and make changes to your IVR without any help from IT.
With Dialpad, you can make work calls from your personal cell phone—while displaying your 859 area code business number (or any other business phone number you have) and protecting your privacy. Who says you need to carry two phones around to work remotely?
Dialpad’s built-in AI is designed by our own team and integrated directly into the communications platform to transcribe your phone calls and video meetings—in real-time. This way, you don't have to be distracted with note-taking and can give them your full attention (and Dialpad even picks up on highlights and action items for you).
When you're in back-to-back meetings all day, you can't always listen to every voicemail. Dialpad's visual voicemail feature transcribes your voicemails into text, so you can quickly read them when it isn't convenient to listen to them. (It even emails the audio and text versions to you!)
Try all these features out in Dialpad's unified communications platform! Sign up for a 14-day free trial to take it for a test drive. It takes just a few minutes, and you'll be set up with an 859 number. Or, take a self-guided interactive tour of Dialpad to play with the app on your own first!
Local numbers are a great way to make a small business seem bigger, or for larger enterprises to establish a local presence without having to rent or lease a physical location there. With an 859 area code number for Kentucky, for instance, you can set up a virtual branch out of Lexington, Covington, or Richmond—without having to rent or lease a physical office space.
And if you're running a marketing campaign that's trying to get potential customers to dial your business number, you can increase the chances of them calling if you make it a local number. Typically, people are far more likely to call since they won't have to worry about long-distance charges. And when you call them, they’ll be more inclined to pick up the phone if it's a local Kentucky area code on the caller ID.
Lexington has a super stable economy that's very diverse. It's home to businesses across industries like manufacturing and technology—and has a very low unemployment rate.
Xerox, Lexmark, Lockheed-Martin, and IBM are all in town, so if you're running a B2B operation and thinking of expanding your business to reach customers and prospects in this part of Kentucky, it's probably a good idea to equip your sales and support teams with an 859 area code number.
It’s super-easy to look up area codes and add a local number in Dialpad. When you sign up for a free 14-day trial, which takes just a few minutes, you’ll also be set up with a phone number with your area code of choice—in this case, an 859 area code.
Or, if you’re already with Dialpad, it’s easy to add another virtual phone number or do an area code lookup too:
Step 1. Navigate to Settings
Step 2. Choose “Add a Number”
Step 3. Check your local licenses and add a business phone line
Step 4. Confirm the new phone number or select it from the Change menu.
That’s it!
$20 USD if billed monthly
1 License Minimum
All Standard plan features, plus:
All Pro plan features, plus: