Be everywhere at once with Ai Coaching Hub
See metrics, monitor adherence, and identify coaching opportunities with Ai Coaching Hub.
Loved by the best in the business
Up your coaching game with Dialpad Ai
See all grades and scores at-a-glance
Easily monitor agent and rep adherence
Identify live coaching opportunities
Keep an eye on customer delight
Quickly identify caller intent
Optimize quality assurance
Explore more Ai-powered tools
Speed up sales readiness with Ai Playbooks
Customize, automate, and control the quality of your sales training so you can get reps up to speed fast.
Guide reps and agents with Real-Time Assist (RTA) Cards
Provide sales reps with triggered pop-ups that include speaking points, recommended workflows, and best practices for navigating calls.
Surface the right answers with Ai Agent Assist
Equip agents with immediate answers to customer questions using content from your knowledge bases.
Simplify administrative tasks with Ai Recaps
Enable your teams to automate call summaries, get recommended next steps after every meeting, and save all records to your favorite CRM.
Free up your agents and reps with Ai Chatbot
Deflect and resolve simple calls, and free up agents and reps to focus on complex issues or higher value calls.
Make customers feel safe with PII Redaction
Protect your customers’ personally identifiable information like credit card and social security numbers with PII Redaction.
Browse the Dialpad product portfolio
Ai Voice
Bring all business conversations together on a single platform, automate note-taking, and help teams stay productive.
Ai Meetings
Equip teams with immersive, one-click HD meetings, complete with screen-sharing and chat.
Ai Contact Center
Expedite onboarding, simplify coaching, and empower agents to deliver customer delight.
Ai Sales
Streamline coaching and automate routine lead management tasks so reps can close deals faster.
Try Dialpad today
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