- Unlimited calling2
- Unlimited SMS & MMS1
- Call controls (call forwarding, transfer, hold, mute)
- Custom voicemail greeting
- Voicemail transcription
- G Suite & Office 365 integrations
- Fax (add-on)1
- Custom off-hours routing
The best business phone system for Dallas
Running a Dallas business? Need a business phone system? Dialpad's platform lets you make phone calls, have video meetings, send SMS/MMS and instant messages, and more—all from a beautiful, intuitively designed desktop or mobile app. Try it free to get set up with a virtual business number in minutes!
Sign up for a free 14-day trial!
All the essential communications features that Dallas businesses need
Whether your business needs to make phone calls, have video meetings, or send SMS/MMS messages, you can do all of it with Dialpad’s unified business communications platform. Here’s just a sneak peek of what you get with the least expensive $15-per-month plan, from Weatherford to McKinney.
Truly unified communications
Dialpad isn’t just a business phone system. You can have conference calls, do video conferencing, send SMS/MMS and instant messages, and more—all from one beautiful desktop or mobile app.
Keep your existing phone number
If you’re a locally based business in Dallas, you don’t want to have to switch to a new phone number (plus it's a hassle for your current customers). With Dialpad, you can port over your current phone numbers—and it's free to port US numbers too.
Easy setup in minutes
With Dialpad, you can add phone lines, create ring groups, and set your business hours right from your online dashboard—in minutes—without bugging your IT team. Plus, you've got massive scalability. Need to hire tons of employees quickly? No problem, you can get them set up on Dialpad in minutes. Can't do that with a PBX service provider.
Enterprise-grade security
All communications are sensitive, and telecommunications are no exception. That’s why Dialpad comes with robust security and can help organizations stay GDPR and HIPAA-compliant, along with in-meeting controls like the ability to mute or remove participants, block screen sharing, and more.
An integrated contact center if you need it
And if your business has a contact center or a support team, then Dialpad has a cloud contact center platform too. It's fully integrated into the phone system, which means your agents can handle customer communications and stay in touch with teammates from the same platform. Get all your internal and external communications, streamlined into one convenient app.
Simple call forwarding and routing
Every phone system should have this basic telephony feature, but not all of them make it this easy. With Dialpad, you can set up a maximum of five call forwarding numbers to automatically send calls to a colleague, another department, or even your own mobile phone—right from your online dashboard. Never miss a call again.
Voicemail transcriptions
Dialpad also comes with built-in voicemail, meaning you can easily update and record your voicemail greeting and listen to your messages from the app. And not only that, Dialpad also has a visual voicemail feature that transcribes your voicemail messages—in real time.
Need a better way to stay connected with customers in Dallas, Texas?
Get more than just a business phone service. Sign up for a 14-day free trial to try Dialpad out yourself. It takes just a few minutes to get started, and you'll even be set up with a VoIP phone number. Or, take a self-guided interactive tour of the app on your own!
All your business communications in one place 👇
All Standard plan features, plus:
- Local number support in 50+ countries
- CRM integrations (Salesforce, Hubspot)
- 24/7 phone support
- Unlimited meetings
- 5 hour meeting duration
- API & webhooks
- 10 offices
- 25 ring groups (departments)
- Hold queues
- International SMS
- Zapier, Zendesk, Slack integrations and more
- Deskphone support
👉 Running a small business?
Learn more about the best small business phone systems.
You don't need an office in Dallas to do business in Dallas
Plays nice with any device
With PBX and landline phone services, you'd have to have a physical location in Dallas to reach customers and prospects there. Not anymore. With Dialpad, you can use your computer or mobile devices (iOS, Android, you name it)—no analog PBX phones or cable connections needed.
Customizable caller ID
Dialpad’s caller ID feature lets you make phone calls from your personal cell phone—while shielding your personal phone number. Because really, who wants to carry around two phones?
An intuitive auto attendant
With Dialpad, you can set up and make changes to your auto-attendant and routing options in minutes, on your own. This way, your callers can direct themselves to the right department or person—without your team having to lift a finger.
Call recording
Again, this is the type of functionality that many VoIP phone systems have, but doesn't work well on all of them. With Dialpad, you can easily turn call recording on and off with a click or tap, and access all your recordings right from your home screen in the app.
Built-in AI
One of the most unique things about Dialpad is its built-in artificial intelligence functionality. Not only can it transcribe phone calls and video meetings in real time (in case a teammate can't make it to the meeting), it can also automatically email everyone a post-call summary with a searchable transcript, action items, and more. Not many unified communications solutions (even the new ones) can do that.
Conference call dial-out
Another unique thing about Dialpad is that it can automatically dial out to your conference call's guests—just in case someone forgot about the meeting.
Integrations with your favorite tools
Dialpad integrates with a whole range of popular software, from CRMs like Salesforce and HubSpot to customer engagement tools like Intercom and even industry-specific tools like Clio’s practice management software. (Plus its open API lets you build custom integrations.)
Excellent customer support
Even the least expensive plan comes with 24/5 support coverage, which expands to 24/7 coverage over every channel, including the phone if you just go just one level up. Plus, there are pages and pages of detailed troubleshooting tips in our Help Center, which you can browse anytime.
If you're based in Dallas and need a cloud business phone system...
Sick of old telecoms and analog telecommunications? Today, if you're running a business in the Dallas area, you don't need desk phones or old phone system providers anymore. In fact, most VoIP service providers can give you a decent amount of functionality at a small-business-friendly price.
But if you want more than just basic telephony...
If you need video conferencing, messaging, and more, and you'd like to have it all in a single, modern online workspace... Then you should check out Dialpad.
Whether you're in Richardson, Mesquite, Fort Worth, Plano or Waxahachie, Dialpad's robust unified communications solution can let your team work remotely from anywhere while still supporting your customers in the Dallas area.
FAQs about business telephone systems for Dallas businesses
What's a VoIP phone system?
A Voice over Internet Protocol or VoIP phone system is essentially a type of phone system that lets you make phone calls through an Internet connection. Often with hosted VoIP services, you're using a desktop or mobile app, which means you can pretty much work from anywhere without being stuck at a desk all day.