The risks of unsecured conference calls
Video and audio hacking
There's no shortage of news about conference calls being hacked or "Zoom-bombed." (Learn more about the best Zoom alternatives.) There are surprisingly many people who search online for dial-in details to enter video and audio conferences. Best-case scenario, it’s a prank, but worst-case, someone’s out to steal your information. Video or web conferencing solutions like Dialpad can help prevent hackers by letting you lock the call and keep your details secure.
Data leaks and breaches
This is when sensitive information about your company or customers (such as phone numbers and passwords) is leaked to unauthorized people. It could be caused by a deliberate attack, or—more likely—a mistake by an employee. If your conference call service doesn’t use robust encryption, other people may be able to access the data transmitted during calls.
Client interception
Once your VoIP phone system has been hacked or breached, a fraudster would have the ability to intercept conference calls or messaging, or even to masquerade as an employee.
A better way to manage your conference call's privacy
With Dialpad, you get far more than just the basic functionalities of a conferencing system.
You or your admin can easily adjust privacy and security settings for the whole company, and control which team members access conference call features like PINs, recordings, and joining permissions.