Call center recording
Self-guided training
Create coaching playlists
Post-call summaries
Better real-time assistance for agents
Need better compliance and dispute resolution?
Book a product demo to see how Dialpad's call center recording feature can make that easier for your agents and supervisors. Or, take a self-guided interactive tour of the app on your own!
We love that we can jump right in on Dialpad, pull call recordings, and listen to those. And we can set it so that recording starts automatically, so we don’t have to say ‘Don’t forget to hit record on the call.
Will Musto
Director of Operations at The Roman Group
👉 Dialpad tip:
Need call center recordings?
Call center recording is one of many core features that Dialpad's AI-powered customer engagement platform offers, along with real-time transcription and live sentiment analysis. See how it works with a product walkthrough!