SECURITY, PRIVACY, & COMPLIANCE
Protect your conversations at every step
Dialpad protects your business and customer communications with enterprise-grade security that’s built right in.
Our compliance certifications & memberships
Enterprise-level encryption
Calls over the VoIP network and in-transit web requests are encrypted using TLS. At rest, application data is permanently stored using AES 256-bit on the Google Cloud Platform.
Role-based access
Control access to certain features at the company, office, department, or user level. Granular permission levels can also be assigned for integrations across the platform.
Single sign-on
Dialpad offers integrations for access management via SAML and SCIM from providers like Okta, Azure, Google Workspace, OneLogin, and more.
Industry compliance across the board
More ways Dialpad helps you stay compliant
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Is Dialpad HIPAA-compliant?
Yes. Buuut there are some measures you need to take to make sure it’s set up correctly for use by healthcare providers.
EBOOK
A legal compliance guide for non-lawyers
A simple guide showing you how to use Dialpad’s artificial intelligence to boost your business while staying secure and compliant.
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5 compliance features your contact center needs
Learn more about automatic notifications, automatic pausing, manual pausing, exception list, and retention policies.
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Try Dialpad free for 14 days
Bring your business onto Dialpad’s enterprise-grade platform so your teams can talk, message, and meet all in one place.