Enterprise-Grade Security

Dialpad’s comprehensive approach to security utilizes the Google Cloud Platform. Your data is always protected by the 256-bit Advanced Encryption Standard inside redundant storage at several physical locations for both security and availability purposes.

Call Encryption

Calls are made using WebRTC technology, which means signaling for call setup is executed using WebSockets via TLS to provide complete privacy and data integrity. As soon as the call starts and someone begins speaking, voice packets are encoded in SRTP (Secure Real-Time Protocol). It ensures encryption, message authentication, integrity, and replay protection so that any sniffed packets cannot be deciphered. Overall, your VoIP calls are actually safer and more secure than calls over a traditional phone network while offering clear-as-day quality.

Securely Enable Your Remote Workforce

Just one data breach will result in serious consequences for both your business and customers. That’s why we make sure that whether you’re making a call, sending a message, provisioning a new user, or making a payment, your data is layered with encryption to keep it safe.


Dialpad enables organizations to control privacy settings, customize retention policies, and manage data ownership to meet business needs. Additionally, Dialpad has been certified by PrivacyTrust for meeting strict privacy and data protection requirements. Visit our Privacy Policy page to learn more.


Dialpad operates in compliance with and is a proud member of multiple security standards, privacy protection and regulatory bodies. We are a member of the Cloud Security Alliance (CSA) as well as being SOC2® Type II compliant. Dialpad also adheres to GDPR regulation for data protection of EU citizens and the California Consumer Privacy Act (CCPA). Review our Trust page to learn more.