It depends on what app you use! For example, Dialpad’s app is available across multiple devices for Windows, Mac, iOS, and Android. The nice thing about Dialpad is that, as we mentioned above, it works just the same in a web browser as it does in an app. Don’t want to download the app? No problem.

Of course, the main benefit of video calls is that it gives you that valuable face-to-face human element in meetings. You can meet with prospects, clients, freelancers, and pretty much anyone you normally have to talk to for work.

A good video calling app will have functionality like screen sharing and file sharing, and even a live chat messaging box for asking questions in real-time without interrupting the speaker. This makes video calling useful for presentations and onboarding new employees remotely, where people may have questions during the meeting.

Yes! With Dialpad, you can invite people outside your company to video meetings. All they have to do is click the link in your invite. They don't even have to download the app!

Dialpad Meetings' free plan gives you unlimited video call meetings, so think of it as free video calling!

It really depends on what your business needs in a video call software. There’s a massive array of products on the market, each with their own video calling features. The kind of features a 500-person organization might need will likely be pretty different (and way more expensive) than what a startup needs. If you’re a growing business, try to choose an app that is able to expand with you. For example, is it easy to add—or remove—users as you scale your business up or down?

Not every business needs it, but if your team is distributed around the world, or just wants the flexibility of working from anywhere, then video calls are pretty essential. Physical group meetings cost money. There’s no way around it. There are travel costs, and then there’s time spent away from work.

If your meeting attendees can join the call from home, then you’re saving both time and money—and a lot of it. It's also better for accessibility since travel isn't convenient for everyone, and allows you to involve more people in meetings—no matter where they are. (Plus, compared to a phone call, video calls make it harder to hide that you're checking the latest updates on a social network.)

Generally, “video calling” and “video chatting” can be used interchangeably. Both use a computer or smartphone with an Internet connection and (usually) an app that lets you meet face-to-face with someone else. A video chat or call does usually differ slightly from video conferencing, which tends to involve a larger group of attendees, and is usually used by bigger organizations to meet virtually.