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See how Betterment saw 60% in cost savings with Dialpad

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Segment
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With over $200 million in venture capital raised from a long list of Silicon Valley investors, Betterment is one of the fastest-growing startups in the financial technology space. The company provides customers with a smarter way to invest, and helps them invest billions of dollars to achieve their retirement goals.

As with many successful startups, however, Betterment experienced the double-edged sword of hyper growth. In 2016, the company doubled its workforce, which threatened to overburden the existing communication system—and the IT team tasked with managing it.

"Nobody wants a clunky phone on their desk. Dialpad is a perfect fit for the way our employees work today."

Mike Bongardino | IT Manager
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"Nobody wants a clunky phone on their desk. Dialpad is a perfect fit for the way our employees work today."

Mike Bongardino | IT Manager

Building a connected company

With Dialpad, Betterment can now connect employees across their favorite devices, while supporting voice, video, and messaging—all in one place.

“Originally, we had one phone line that rang a bunch of desk phones,” said Mike Bongardino, IT Manager at Betterment. “But we lacked the enterprise-level features necessary for a company scaling so quickly.”

The old system was not just inefficient. It was also expensive: “Our previous telephony bill was absurd,” said Bongardino. “It was over $1,200 a month for a service that we were barely utilizing.”

Since switching to Dialpad, Betterment has seen more than 60% in cost savings. Dialpad scales seamlessly with the needs of the fast-moving startup, which experiences bursts of growth as it gains traction and expands to new regions and markets. Supported by a communications infrastructure that’s flexible, scalable, and always on, Betterment’s employees are now free to do their best work from anywhere.

Bettement works from anywhere with Dialpad

See how it works with a free demo

Dialpad makes it easy to stay connected with teams and customers from anywhere, on any device.

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And your teams can, too

Do you have global offices to connect? Leave expensive legacy systems with extensive downtimes behind. Try Dialpad’s 14-day free trial and see how well it works.

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Take Dialpad for a spin

Sign up for a 14-day free trial to get phone calls, video meetings, and instant + SMS/MMS messaging in one place. It takes just a few minutes to get started, and you'll be set up with a virtual phone number too!