PLANS & PRICING
Pick the perfect plan
USD $
- USD $
- CAD $
- EUR €
- GBP £
- NZD $
- AUD $
- JPY ¥
Find the right plan for you
All the value of the Standard plan, plus:
All the value of the Pro plan, plus:
Standard
BUSINESS PHONE SYSTEM
Unlimited calling2
Internet fax: Add-on
High-definition (HD) voice
Business phone numbers (per user): 1 local number
Multi-level auto attendant
Visual voicemail
Toll-free number support1
Departments / ring groups: 3 max
Custom call routing
Call forwarding to other devices
Three-way calling
Exec-assistant pairings
Call recording
Automatic spam call detection
Number porting: Local & toll-free
Number forwarding
Switch calls between devices
Contact syncing
Set personal working hours
Seat minimums: 1
Office maximums*: 1
MESSAGING
SMS, MMS, & team messaging
Internal & external message to SMS
Audio chat rooms
Topic-based team messaging
Message threading
File sharing
Search files & messages
Message data retention policy
Message data export
MEETINGS
Unlimited meetings
Number of participants: 10
Max meeting duration: 5 hours per meeting
High-definition (HD) video & audio
Desktop & mobile screen sharing
Personal meeting ID
Join by desktop & mobile browser with no downloads
Join by telephone dial-in (US & Canada only)
Desktop & mobile apps
Unlimited audio recordings
Screen & video recordings: Call for details
In-meeting chat
Waiting room
Whiteboarding with Miro integration
Schedule meetings from your Google Workspace or Microsoft 365 calendar
Virtual backgrounds
Dialpad Meetings for Rooms: Call for details
BUILT-IN Ai & ANALYTICS
Real-time call transcriptions
Meeting transcriptions: Call for details
Voicemail transcription
Real-time analytics & reporting
INTEGRATED APPS AND APIS
Google Workspace
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
Locked meeting rooms
SUPPORT
Knowledge base
Community forum
Live support: 24/5
Web-based support (multilingual)
Chat-based support (multilingual)
Professional installation services: Call for details
PREMIUM SUPPORT
Direct access to tier 2 support: Call for details
Fastest support response times: Call for details
Executive sponsor: Call for details
End user / admin training: Call for details
Technical account manager: Call for details
$15
user/mo
$23 USD if billed monthly
1Only available in the United States and Canada.
2Unlimited inbound and outbound calls within your country, the US and Canada. For other locations please see our international rates.
Pro
BUSINESS PHONE SYSTEM
Unlimited calling2
Internet fax: Add-on
High-definition (HD) voice
Business phone numbers (per user): 1 local number
Additional numbers (individuals): Local or international
Multi-level auto attendant
Visual voicemail
Toll-free number support1
Departments / ring groups: 25 max
Hold queues
Custom call routing
Call forwarding to other devices
Three-way calling
Exec-assistant pairings
Call recording
Automatic spam call detection
Number porting: Local & toll-free
Number forwarding
Switch calls between devices
Contact syncing
Set personal working hours
Seat minimums: 3
Office maximums*: 10
MESSAGING
SMS, MMS, & team messaging
Internal & external message to SMS
International SMS1
Audio chat rooms
Topic-based team messaging
Message threading
File sharing
Search files & messages
Message data retention policy
Message data export
MEETINGS
Unlimited meetings
Number of participants: 10
Max meeting duration: 5 hours per meeting
High-definition (HD) video & audio
Desktop & mobile screen sharing
Personal meeting ID
Join by desktop & mobile browser with no downloads
Join by telephone dial-in (US & Canada only)
Desktop & mobile apps
Unlimited audio recordings
Screen & video recordings: Call for details
In-meeting chat
Waiting room
Whiteboarding with Miro integration
Schedule meetings from your Google Workspace or Microsoft 365 calendar
Virtual backgrounds
Dialpad Meetings for Rooms: Call for details
BUILT-IN Ai & ANALYTICS
Real-time call transcriptions
Meeting transcriptions: Call for details
Voicemail transcription
Real-time analytics & reporting
Quality-of-service reports
INTEGRATED APPS AND APIS
Google Workspace
Salesforce (Sales & Service Cloud)
Open APIs & webhooks
Microsoft Teams
Hubspot
ServiceNow
Zapier
Zendesk
Slack
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
Locked meeting rooms
SUPPORT
Knowledge base
Community forum
Live support: 24/7
Web-based support (multilingual)
Chat-based support (multilingual)
Phone support
Dedicated account manager: Call for details
Professional installation services: Call for details
PREMIUM SUPPORT
Direct access to tier 2 support: Call for details
Fastest support response times: Call for details
Executive sponsor: Call for details
End user / admin training: Call for details
Technical account manager: Call for details
$25
user/mo
$35 USD if billed monthly
1Only available in the United States and Canada.
2Unlimited inbound and outbound calls within your country, the US and Canada. For other locations please see our international rates.
BUSINESS PHONE SYSTEM
Unlimited calling2
Internet fax: Add-on
High-definition (HD) voice
Business phone numbers (per user): 1 local number
Additional numbers (individuals): Local or international
Multi-level auto attendant
Visual voicemail
Extensions
Toll-free number support1
Departments / ring groups: Unlimited
Hold queues
Custom call routing
Call forwarding to other devices
Three-way calling
Exec-assistant pairings
Call recording
Automatic spam call detection
Number porting: Local & toll-free
Number forwarding
Switch calls between devices
Contact syncing
Set personal working hours
Seat minimums: 100
Office maximums*: Unlimited
MESSAGING
SMS, MMS, & team messaging
Internal & external message to SMS
International SMS1
Audio chat rooms
Topic-based team messaging
Message threading
File sharing
Search files & messages
Message data retention policy
Message data export
MEETINGS
Unlimited meetings
Number of participants: 10
Max meeting duration: 5 hours per meeting
High-definition (HD) video & audio
Desktop & mobile screen sharing
Personal meeting ID
Join by desktop & mobile browser with no downloads
Join by telephone dial-in (US & Canada only)
Desktop & mobile apps
Unlimited audio recordings
Screen & video recordings: Call for details
In-meeting chat
Waiting room
Whiteboarding with Miro integration
Schedule meetings from your Google Workspace or Microsoft 365 calendar
Virtual backgrounds
Dialpad Meetings for Rooms: Call for details
BUILT-IN Ai & ANALYTICS
Real-time call transcriptions
Meeting transcriptions: Call for details
Voicemail transcription
Real-time analytics & reporting
Quality-of-service reports
INTEGRATED APPS AND APIS
Google Workspace
Salesforce (Sales & Service Cloud)
Open APIs & webhooks
SSO (Okta, Azure & OneLogin)
Microsoft Teams
Hubspot
ServiceNow
Zapier
Zendesk
Slack
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
Locked meeting rooms
SUPPORT
Knowledge base
Community forum
Live support: 24/7
Web-based support (multilingual)
Chat-based support (multilingual)
Phone support
Priority routing
Dedicated account manager
Dedicated support number
Professional installation services: Call for details
Service Level Agreement (SLA)
PREMIUM SUPPORT
Direct access to tier 2 support: Call for details
Fastest support response times: Call for details
Executive sponsor: Call for details
End user / admin training: Call for details
Technical account manager: Call for details
Contact us
1Only available in the United States and Canada.
2Unlimited inbound and outbound calls within your country, the US and Canada. For other locations please see our international rates.
Compare plan features
BUSINESS PHONE SYSTEM
Unlimited calling2
Internet fax
Add-on
Add-on
Add-on
High-definition (HD) voice
Business phone numbers (per user)
1 local number
1 local number
1 local number
Additional numbers (individuals)
Local or international
Local or international
See More
MESSAGING
SMS, MMS, & team messaging
Internal & external message to SMS
International SMS1
Audio chat rooms
Topic-based team messaging
See More
MEETINGS
Unlimited meetings
Number of participants
10
10
10
Max meeting duration
5 hours per meeting
5 hours per meeting
5 hours per meeting
High-definition (HD) video & audio
Desktop & mobile screen sharing
See More
BUILT-IN Ai & ANALYTICS
Real-time call transcriptions
Meeting transcriptions
Call for details
Call for details
Call for details
Voicemail transcription
Real-time analytics & reporting
Quality-of-service reports
INTEGRATED APPS AND APIS
Google Workspace
Salesforce (Sales & Service Cloud)
Open APIs & webhooks
SSO (Okta, Azure & OneLogin)
Microsoft Teams
See More
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
Locked meeting rooms
SUPPORT
Knowledge base
Community forum
Live support
24/5
24/7
24/7
Web-based support (multilingual)
Chat-based support (multilingual)
See More
PREMIUM SUPPORT
Direct access to tier 2 support
Call for details
Call for details
Call for details
Fastest support response times
Call for details
Call for details
Call for details
Executive sponsor
Call for details
Call for details
Call for details
End user / admin training
Call for details
Call for details
Call for details
Technical account manager
Call for details
Call for details
Call for details
1Only available in the United States and Canada.
2Unlimited inbound and outbound calls within your country, the US and Canada. For other locations please see our international rates.
Need some help picking a plan?
Explore add-ons
Conference room line
Starting at
$15
/number/month
Internet fax
Starting at
$10
/number/month
Additional int’l or toll-free numbers
Starting at
$15
/number/month
Additional local numbers
Starting at
$5
/number/month
Try Dialpad free
for 14 days
See why thousands of companies big and small stay connected with Dialpad.
PURCHASE
How do I pay?
We accept all major credit cards. You will be charged on a month-to-month basis. If you'd like to be invoiced instead, contact the Dialpad Sales Team.
Am I signing up under a contract?
How much does a toll-free number cost?
GENERAL
Can I use a desk phone with Dialpad?
Can I use Dialpad internationally?
Do you support faxing?
USD $
- USD $
- CAD $
- EUR €
- GBP £
- NZD $
- AUD $
- JPY ¥
Find the right plan for you
Business
$15
user/mo
$20 USD if billed monthly
Advanced collaboration with built-in meeting Ai for larger teams
All the value of the Free plan, plus:
KEY FEATURES
Max meeting duration: 45 min per meeting
Number of participants: 10
Unlimited meetings
Screen sharing
HD video and HD audio
Personal meeting ID
Join by desktop and mobile browser with no downloads
Join by telephone dial-in (US & Canada only)
Desktop and mobile apps
Unlimited audio recordings
End of meeting reminder
BUILT-IN Ai
ADVANCED FEATURES
Virtual backgrounds
Multiple video layouts (Spotlight, Grid, Screen share, Dynamic, Filmstrip)
Emoji reactions
Hide self-view
Background noise reduction
Host controls (mute all and participant control)
Meeting lock
Waiting room
Encrypted cloud recordings
Encrypted data in-transit & at rest
APPS & INTEGRATIONS
Google Workspace calendar integration
Microsoft 365 calendar integration
Salesforce integration
Slack integration
Microsoft Teams integration
Intercom integration
Evernote integration
Hubspot integration
LinkedIn integration
Twitter integration
Miro integration
SECURITY
HIPAA/BAA compliance
SUPPORT
Knowledge base
Community forum
Support coverage: 8am - 5pm EST M-F
Web (multilingual)
Chat (multilingual)
$0
user/mo
Free unlimited video meetings for personal use
1Only available in the United States and Canada.
KEY FEATURES
Max meeting duration: 5 hours per meeting
Number of participants: 150
Unlimited meetings
Screen sharing
HD video and HD audio
Personal meeting ID
Join by desktop and mobile browser with no downloads
Join by telephone dial-in (US & Canada only)
No meeting PINS required
Desktop and mobile apps
Unlimited audio recordings
Unlimited video recordings
End of meeting reminder
Meeting countdown timer
Unlimited call me/call out
BUILT-IN Ai
Automated post-meeting summaries
Live meeting transcriptions
Post-meeting transcriptions
Custom action items
ADVANCED FEATURES
Virtual backgrounds
Multiple video layouts (Spotlight, Grid, Screen share, Dynamic, Filmstrip)
Emoji reactions
Custom hold music
Hide self-view
Background noise reduction
Host controls (mute all and participant control)
Meeting lock
Waiting room
Co-hosts
Unique meeting links
Encrypted cloud recordings
Encrypted data in-transit & at rest
Custom dial-in numbers
International dial-in numbers
Toll-free conference numbers1: Starts at $20/number/mo
Auto dial-out to participants
Meeting dashboard & analytics
Team administration
Meeting room hardware integration: Available with add-on
APPS & INTEGRATIONS
Google Workspace calendar integration
Microsoft 365 calendar integration
Salesforce integration
Slack integration
Microsoft Teams integration
Intercom integration
Evernote integration
Hubspot integration
LinkedIn integration
Twitter integration
Miro integration
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
SUPPORT
Knowledge base
Community forum
Support coverage: 24/7
Web (multilingual)
Chat (multilingual)
Phone
$15
user/mo
$20 USD if billed monthly
Advanced collaboration with built-in meeting Ai for larger teams
1Only available in the United States and Canada.
KEY FEATURES
Max meeting duration
45 min per meeting
5 hours per meeting
Number of participants
10
150
Unlimited meetings
Screen sharing
HD video and HD audio
See More
BUILT-IN Ai
Automated post-meeting summaries
Live meeting transcriptions
Post-meeting transcriptions
Custom action items
ADVANCED FEATURES
Virtual backgrounds
Multiple video layouts (Spotlight, Grid, Screen share, Dynamic, Filmstrip)
Emoji reactions
Custom hold music
Hide self-view
See More
APPS & INTEGRATIONS
Google Workspace calendar integration
Microsoft 365 calendar integration
Salesforce integration
Slack integration
Microsoft Teams integration
See More
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
SUPPORT
Knowledge base
Community forum
Support coverage
8am - 5pm EST M-F
24/7
Web (multilingual)
Chat (multilingual)
See More
1Only available in the United States and Canada.
Need some help picking a plan?
Explore add-ons
Rooms license fee
Annual pricing
$34
/room/month
Toll-free dial-in number
Starting at
$20
/user/month
Get free unlimited
video meetings
And bring the team together, from anywhere on the planet.
What is the difference between the Free and the Business plans?
The Free plan offers a full-featured meeting experience with unlimited 1:1 and group meetings and audio recordings. There is no trial period so you can try Dialpad Ai Meetings for as long as you like. Both the Free and Business plans offer screen sharing, multiple video layouts, and support across all devices. Interested in elevating your meeting productivity with advanced features like Ai-powered meeting transcriptions and video recordings? Sign up for the Business plan.
What do I need to use Dialpad Ai Meetings?
How many people can be on a Dialpad Meeting at once?
Where is Dialpad Ai Meetings available?
What payment methods do you accept?
Can I cancel my Business plan at any time?
How are meetings encrypted and secured?
USD $
- USD $
- CAD $
- EUR €
- GBP £
- NZD $
- AUD $
- JPY ¥
Find the right plan for you
All the value of the Essentials plan, plus:
All the value of the Advanced plan, plus:
FEATURES
IVR
ACD (Automatic Call Distribution)
In-queue callback
Advanced Call Controls
Call Recording
Screen Recording
Silent Monitoring, Whisper Coaching, Barge-in
Ai Moment
Company Dictionary
Call Transcription
Video Meetings
Integrations
RTA (Real-time Assist): Optional
Live Assist: Optional
Custom Moments: Optional
Digital Virtual agent1: Optional
Single Digital Channel: Optional
All Digital Channels: Optional
Ai Scorecards: Optional
Ai CSAT: Optional
$80
user/mo
$95 USD if billed monthly
1Essential tier: starts at $200/mo for 500 sessions; Advanced tier: 2k sessions/mo included; Platinum tier: 5k session/mo included
FEATURES
IVR
ACD (Automatic Call Distribution)
In-queue callback
Advanced Call Controls
Call Recording
Screen Recording
Silent Monitoring, Whisper Coaching, Barge-in
Ai Moment
Company Dictionary
Call Transcription
Video Meetings
Integrations
RTA (Real-time Assist)
Live Assist
Custom Moments
Digital Virtual agent1
Single Digital Channel
All Digital Channels: Optional
Ai Scorecards: Optional
Ai CSAT: Optional
$115
user/mo
$135 USD if billed monthly
1Essential tier: starts at $200/mo for 500 sessions; Advanced tier: 2k sessions/mo included; Platinum tier: 5k session/mo included
FEATURES
IVR
ACD (Automatic Call Distribution)
In-queue callback
Advanced Call Controls
Call Recording
Screen Recording
Silent Monitoring, Whisper Coaching, Barge-in
Ai Moment
Company Dictionary
Call Transcription
Video Meetings
Integrations
RTA (Real-time Assist)
Live Assist
Custom Moments
Digital Virtual agent1
Single Digital Channel
All Digital Channels
Ai Scorecards
Ai CSAT
$150
user/mo
$170 USD if billed monthly
1Essential tier: starts at $200/mo for 500 sessions; Advanced tier: 2k sessions/mo included; Platinum tier: 5k session/mo included
1Essential tier: starts at $200/mo for 500 sessions; Advanced tier: 2k sessions/mo included; Platinum tier: 5k session/mo included
Need some help picking a plan?
Take a tour of
Dialpad's Ai Contact Center
And see Ai features like sentiment analysis and live coaching in action.
What type of analytics do I get access to?
Both Pro and Enterprise plans offer real-time dashboards with metrics for all calls, individual agent metrics, as well as call history and historical data that allows you to dive into insights about your team and their calls anytime you need. Additionally, Enterprise plans include Admin and Reporting APIs.
How does Dialpad Ai Contact Center help with agent coaching and onboarding?
Is there a per minute charge for calls?
Do I have to purchase an annual contract?
What integrations are available with Dialpad Ai Contact Center?
What type of support is included with my account?
USD $
- USD $
- CAD $
- EUR €
- GBP £
- NZD $
- AUD $
- JPY ¥
Find the right plan for you
All the value of the Essentials plan, plus:
All the value of the Advanced plan, plus:
FEATURES
Mobile & Deskphone App
User phone number
Advanced Call Controls
Call Recording
Screen Recording
Silent Monitoring, Whisper Coaching, Barge-in
Ai Moment
Company Dictionary
Call Transcription
Video Meetings
Integrations
Coaching Team
IVR
Local Dial: Optional
Voicemail Drop: Optional
SFDC Power Dialer: Optional
RTA (Real-time Assist): Optional
Live Assist: Optional
Custom Moments: Optional
In-queue callback: Optional
Ai Scorecards: Optional
Ai CSAT: Optional
ACD (Automatic Call Distribution): Optional
$60
user/mo
$70 USD if billed monthly
FEATURES
Mobile & Deskphone App
User phone number
Advanced Call Controls
Call Recording
Screen Recording
Silent Monitoring, Whisper Coaching, Barge-in
Ai Moment
Company Dictionary
Call Transcription
Video Meetings
Integrations
Coaching Team
IVR
Local Dial
Voicemail Drop
SFDC Power Dialer
RTA (Real-time Assist)
Live Assist
Custom Moments
In-queue callback: Optional
Ai Scorecards: Optional
Ai CSAT: Optional
ACD (Automatic Call Distribution): Optional
$95
user/mo
$110 USD if billed monthly
FEATURES
Mobile & Deskphone App
User phone number
Advanced Call Controls
Call Recording
Screen Recording
Silent Monitoring, Whisper Coaching, Barge-in
Ai Moment
Company Dictionary
Call Transcription
Video Meetings
Integrations
Coaching Team
IVR
Local Dial
Voicemail Drop
SFDC Power Dialer
RTA (Real-time Assist)
Live Assist
Custom Moments
In-queue callback
Ai Scorecards
Ai CSAT
ACD (Automatic Call Distribution)
$150
user/mo
$170 USD if billed monthly
Need some help picking a plan?
Get your sales dialer up and running in minutes
And free your teams to sell from anywhere on the planet.
What coaching features are available with Dialpad Ai Sales Center?
With Dialpad Ai Sales Center, Managers can coach and monitor their reps with features like Listen In, Barge In, and Take Over. Additionally, with our Voice Intelligence technology, Managers are able to know how the call is going in real-time with sentiment analysis and call transcription, as well as empower reps with key information the moment that they need it through Real-Time Assist.