A primer
Net promoter score (NPS)
👉 On "NPS scores"...
✨ UPLEVEL YOUR CONTACT CENTER
👉 Dialpad tip:
✒️ Vetting different contact center solutions?
Need better tools to help you measure customer satisfaction?
Although you won't be able to measure NPS in Dialpad, our Ai CSAT feature allows you to get a customer satisfaction score based on all of your calls. Dialpad's AI-powered customer engagement platform is intuitive and easy-to-use, and is designed to help customer support teams provide a better experience over the phone and through other channels. Book a product tour to see how it can work for your agents and supervisors!