Dialpad Changelog

Additions and changes to the Dialpad platform

Release Roundup August Whats New
SEPTEMBER 08, 2020 Link icon Copied!

Release Round Up: August

Get the full recap
Jabra Whats New
SEPTEMBER 03, 2020 Link icon Copied!

Clearer Conversations with Jabra

We’re excited to announce our partnership with Jabra to provide top-of-the-line audio using Jabra headsets on the Dialpad platform.

Learn More
Release Roundup July Whats New
AUGUST 10, 2020 Link icon Copied!

Release Round Up: July

  • Wallboard: Project metrics in fullscreen mode to keep track of what’s happening

  • UberConference: New layout and custom action items to keep track of next steps

  • Custom Moments: Add to any call center to automatically track, capture, and receive alerts

Get the full recap
Release Roundup June Whats New
JULY 06, 2020 Link icon Copied!

Release Round Up: June

Get the full recap
ICYMI June Whats New
JUNE 07, 2020 Link icon Copied!

ICYMI: May releases

Get a full recap
CC Whats New 2x
JUNE 01, 2020 Link icon Copied!

Meet Dialpad Contact Center 🎉

Previously known as Dialpad Support, it’s the solution that enables your agents to be the subject matter experts your customers depend on, at scale, from anywhere in the world.

Learn more
ICYMI May Whats New
MAY 04, 2020 Link icon Copied!

ICYMI: April releases

Get a full recap
ICYMI April Whats New
APRIL 06, 2020 Link icon Copied!

ICYMI: March releases

  • Local Presence: Sell reps can use a local number as the caller ID

  • Screen Capture: record your agent’s screen once their call connects

  • Analytics: pull data on more than one user and group

Get a full recap
ICYMI Whats New March
MARCH 10, 2020 Link icon Copied!

ICYMI: February releases

Get a full recap
ICYMI Whats New Feed
FEBRUARY 11, 2020 Link icon Copied!

ICYMI: January releases

From giving you more power to customize your working hours to building a library of calls to help coach your team, take a look at what's new.

Check it out
Rebrand Announcement Whats New 2x
NOVEMBER 26, 2019 Link icon Copied!

Introducing our new brand ✨

Our logo has changed from a one-dimensional audio wave to a new image that represents more than just a dial-tone.

Learn More
Ring Ring Whatsnew
NOVEMBER 01, 2019 Link icon Copied!

Boogie Down with Disco Clav 🎶

We've added some custom ringtones to your desktop app. Check 'em out or add your own under your App Settings.

Learn More
Whats New Default Homepage 2x 1
OCTOBER 16, 2019 Link icon Copied!

Get There Faster

Now you can select the default page you see when you login to dialpad.com. Just select this option from your Profile.

Check It Out
New Languages Whats New Final2x
OCTOBER 16, 2019 Link icon Copied!

More Ways to Say Hello

We've added a bunch of new languages to your system greeting for both shared lines and individual users.

Learn More
Team Management Whats New 1
OCTOBER 08, 2019 Link icon Copied!

Say 👋 to Easier User Management

We’ve made some changes to your User page to make managing people, permissions, and numbers way less work.

Learn More
Azure Launch Whats New
SEPTEMBER 11, 2019 Link icon Copied!

Automate with Azure

Now you can automatically assign Dialpad licenses via Active Directory. That's what we call an IT win :raised_hands:

Learn More
Whats New Analytics
AUGUST 28, 2019 Link icon Copied!

All Together Now

Your UberConference calls are now automatically included in analytics giving you the full picture of your team's activity.

Learn More
Hubspot Launch Whats New 1
JULY 31, 2019 Link icon Copied!

Voice + CRM Together Again

Keep your sales records clean and improve your workflows with our new HubSpot integration.

Learn More
RSS Feed Zapier
JULY 10, 2019 Link icon Copied!

Zap Your Workflows ⚡️

Build time saving workflows by letting your apps talk to each other with the new Zapier integration.

Learn More