
Instant call
summaries with
Ai Recap
No more lengthy call reviews. Dialpad Ai + ChatGPT delivers an accurate, Ai-curated synopsis and next steps after every call or meeting.
Trusted by 30,000 customers in 140+ countries
Get conversational insights with Dialpad & ChatGPT
Ai Call Summary
Get a four sentence synopsis of every conversation, including call details, speakers, and general discussion topics.
Ai Call Purpose
Ai Recap automatically logs the reason for the call so you can quickly spot patterns to improve customer service, or easily track conversations related to the same topic.
Ai Call Outcome
Automatically categorize the end result of interactions. Was the issue resolved? Do you need to circle back? Ai Recap will let you know.
Ai Action Items
Identify next steps and follow-up items at a glance with Ai-curated action items after every conversation.
All built on Dialpad’s
leading Ai platform
Advanced generative Ai technology
Ai Recap utilizes Dialpad’s Ai-Powered Customer Intelligence Platform and ChatGPT to deliver accurate and concise summaries of all your conversations.
Proprietary NLP & NLU Models
Ai Recap incorporates Dialpad’s proprietary NLP and NLU models, improving the accuracy and relevance of your summaries and categorizations over time.
Tailor Dialpad Ai to your business
You can customize the category tags for our call purpose and call outcome features, and leverage integrations with other Dialpad features to fit your unique business needs.
Learn more
about our award-
winning Ai
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