Getting the most out of every conversation: Dialpad Voice Intelligence – a legal guide to data security, privacy, and regulatory compliance.

Artificial Intelligence (AI) is getting adopted at a fantastic rate. Yet, many businesses are still hesitant to adopt AI technology due to misconceptions, legal compliance concerns, and security confusion.

This legal guide explains how Dialpad has designed Dialpad Voice Intelligence (Vi™), our voice AI engine, with privacy and compliance in mind. Your company can take full advantage of Dialpad’s powerful real-time business insights while ensuring compliance with applicable security and privacy laws.

What is Dialpad Voice Intelligence?

Built in-house from the ground up, Dialpad Vi uses proprietary automatic speech recognition (ASR) and natural language processing (NLP) technology to transcribe and analyze conversations. Embedded in our calling, conferencing, and contact center solutions, Vi empowers businesses to make the most out of every conversation by automatically making voice data searchable and actionable.

When you combine Dialpad’s Vi technology with a robust privacy
control and security, you can confidently unlock the full power of
the conversations that your business has every day.

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