reports
Learn what enterprise organizations need in a business phone system to streamline communication.
Three years. 202% ROI. One phone system.
Total Economic Impact™
We commissioned a study conducted by Forrester Consulting to determine how Dialpad can impact your bottom line. The study interviewed a real Dialpad customer and quantified the ROI they’ve seen since rolling out Dialpad’s business phone system across their organization and their call center teams, including nearly $300K savings per year and a 50% faster agent ramp-up.
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Check out some of our other great content:
reports
We’ve partnered with Customer Contact Week Digital to provide this special report. You can learn all about the many ways accurate and intelligent analytics can help your contact center thrive, from improving coaching in real-time to providing callers with accurate information.
reports
IDC MarketScape’s 2021 Vendor Assessment of Worldwide UCaaS Service Providers Recognizes Dialpad as a Major Player for Small to Medium-sized Businesses