Dialpad Wins 2022 Stevie® Award for Best Use of Technology in Customer Service

SAN FRANCISCO — March 31, 2022 — Dialpad Inc., the industry leader in AI-powered communication and collaboration, was presented with a Silver Stevie® Award in the Best Use of Technology in Customer Service category in the 16th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®. Winners will be recognized during a virtual awards ceremony on May 11.

Dialpad is the only provider of business communications and contact center solutions delivered from an enterprise cloud platform as a truly unified communications as a service (TrueCaaS™) experience. With a TrueCaaS solution delivered through one cohesive platform with AI at its core, Dialpad helps companies simplify business communications and customer engagement across voice, video, messaging, social, chat, and self-service. Simple to deploy and available on any device, Dialpad improves communication between employees, customers, and business partners working from anywhere.

“We are proud to earn a Stevie Award for Best Use of Technology in Customer Service as we strive to offer the most innovative, AI-powered contact center solutions,” said Craig Walker, founder and CEO of Dialpad.“Dialpad customers benefit from truly unified business and customer communications that simplify business communications and collaboration. Through strategic acquisitions, a commitment to unparalleled AI technology, and a constant focus on customer experience, Dialpad is years ahead of its competitors and will continue this momentum moving forward.”

More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide on eight specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, more than 60 categories for sales and business development achievements. Entries were also considered in categories to recognize new products and services, solution providers, and responses to the COVID-19 pandemic by both organizations and individuals. New categories this year honor excellence in thought leadership in customer service and sales.

“The nominations we received for the 2022 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations during the COVID-19 pandemic,” said Stevie Awards president Maggie Gallagher Miller. “The judges have recognized and rewarded their achievements, and we join them in applauding this year's winners for their continued success. We look forward to recognizing them on May 11.”

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.

Additional Resources

About Dialpad

Dialpad is the global leader in AI communications for business, transforming how the world works together. Dialpad customers benefit from a TrueCaaS™ experience, truly unified business and customer communications, including a cloud business phone system, text and team messaging, video meetings and the world’s most advanced AI contact center — all in one beautiful app. More than 25,000 innovative brands and millions of people use Dialpad to connect their teams from anywhere. Visit www.dialpad.com for more information and a demo.

About The Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Sponsors of the 16th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., Thought Leadership Leverage, and ValueSelling Associates, Inc.

Media Contact:

Collette White

collette.white@dialpad.com

(415) 604-0011