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Wednesday, 28th May

Dialpad EMEA Partner WBN - Life of a Contact Centre Agent

An EMEA channel partner session exploring real-life contact centre challenges—and how to solve them with the benefit of Ai, while showing improvements in CX & EX.

Online

First-hand Look: How Dialpad Powers Smarter Contact Centres

Join the EMEA channel partner team for a session exploring real-life contact centre challenges—and how to solve them with the help of Ai.

AI is helping customer service agents everywhere in ways you can’t see. Behind the scenes, agents are using AI to serve customers faster and tapping into AI tools integrated with their company’s customer experience (CX) suite to make strategic decisions across all service channels, sign up to see how Dialpad does this.

Date & Time

Wednesday, May 28, 2025 @ 10:00am BST

Agenda

What to Expect

During the webinar we will discuss:

  • Ai in the workplace

  • Ai to improve the contact centre

  • Enhancing the customer and employee experience

Duration

45 minutes

Location

Virtual

Our Speakers
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Regional Vice President of Channel, EMEA

Ross Jack

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Head of Sales Engineering, EMEA

John Work