Experience enhanced efficiency in your operations with Real-Time Assist (RTA) cards and Dialpad Ai: our approach empowers your agents to focus more intensely on resolving customer issues. This increased efficiency not only boosts their problem-solving effectiveness but also significantly reduces your need to intervene. The result? A smoother, more streamlined workflow where your team handles challenges adeptly, and you can focus on broader strategic goals.

Discover the intricacies of Real-Time Assist (RTA) cards in our upcoming 30-minute Enablement Session. Led by our esteemed ANZ Customer Success and Solution Consultant Team, this session will provide an in-depth look at the activation process of RTA cards, the interface experienced by your agents or representatives, and effective strategies for utilising these cards in coaching scenarios. Additionally, the session includes a live Q&A segment, offering a valuable opportunity to have your queries addressed by our experts.

Here's what you'll learn:

• • Master the setup and understand best practices for leveraging RTA cards effectively.

• • Explore real-world applications, unlocking their potential to supercharge your team's productivity.

• • Dive into expert strategies for utilising RTA cards to seamlessly tackle intricate customer inquiries.

Wednesday, January 24, 2024 @ 12:00 PM AEST | 3:00 PM NZDT