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Dialpad Ai CSAT Enablement Session (Part 3)

Discover how Ai CSAT—powered by Dialpad Ai—can revolutionize your contact center by unlocking actionable insights through customer satisfaction measurement.


Dialpad AI CSAT uses the industry’s first real-time AI CSAT model to automatically infer customer satisfaction. Our AI CSAT provided customers with out-of-the-box insights without any additional setup even if they are not currently using CSAT surveys. This feature unlocks unique visibility into the voice of your customers—not just the most angry or delighted customers.

Join our Customer Success and Solution Consultant Team in this enablement session where they’ll provide details on how to use Ai CSAT and its benefits—particularly how it can help customers attain comprehensive insights into their agent’s performance to help drive better customer satisfaction for their business.

Webinar highlights

  • • Learn how to achieve complete visibility into your customer satisfaction rate—and dramatically improve agents’ performance
  • • Gain effective strategies for identifying coaching opportunities based on CSAT ratings
  • • Learn how to address challenges associated with low response rates using Dialpad’s Ai CSAT functionality
  • • A live Q&A session where you can get all your questions answered

Limited spots available. Register now to secure your spot!

Wednesday, March 20, 2024 @ 12:00 PM AEST | 3:00 PM NZDT


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Minh Do

Senior Customer Success Manager, ANZ

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Jayden Zullo

Manager, Solutions Consultant, APAC

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Saif Khan

Customer Success Manager, ANZ