See how predictive CSAT, coaching tools and Ai-powered insights are helping companies to offer fast, efficient and high-quality customer support.
Dialpad has been recognized in Frost & Sullivan’s North American Enterprise Cloud Contact Centers Report for its cutting edge innovations in Ai, scalability and unified communications solutions.
Join us for a session with Dialpad Product Marketing Director, Hilary Burcell and Frost & Sullivan Analyst Melanie Turek as they discuss actionable strategies to enhance CX, and drive digital transformation in a competitive landscape.
In this session, you’ll learn:
How Dialpad leverages proprietary Ai for real-time insights, and predictive CSAT.
How Dialpad’s CCaaS platform promotes seamless communications.
Why Ai-driven innovation gives companies a competitive edge.
HILARY BURCELL , PRODUCT MARKETING DIRECTOR, DIALPAD | MELANIE TUREK , FELLOW & VP OF RESEARCH FOR DIGITAL TRANSFORMATION, FROST & SULLIVAN
Product Marketing Director, Dialpad
Fellow & VP of Research for Digital Transformation, Frost & Sullivan
