Back to Blog

Dialpad shines in G2 Winter 2024 reports!

Sydney Perez

Customer Marketing Manager

2024 G2 badges
Table of contents

It’s that time of the year again! Dialpad just aced the G2 Winter 2024 reports, and we're over the moon! We're not just meeting standards; we're setting new ones. Let's dive into the deets and see how Dialpad is making waves in the world of communication solutions, AI, sales, and more.

For starters, Dialpad isn’t just meeting expectations—we're setting the bar high in the G2 Grid Report. Our scores are looking solid in all the important areas:

  • Meets Requirements: 91% (Average 90%)
  • Ease of Use: 92% (Average 90%)
  • Ease of Setup: 89% (Average 88%)

But wait, there's more! Dialpad is not only doing well, but we're dominating the Enterprise Grid Report. Our support quality is hitting 94%, and the ease of doing business with us? A whopping 95%! We're not your average communication solution—we're pretty exceptional.

  • Quality of Support: 94% (Average 88%)
  • Ease of Use: 94% (Average 90%)
  • Meets Requirements: 93% (Average 91%)
  • Ease of Admin: 92% (Average 88%)
  • Ease of Doing Business With: 95% (Average 89%)
  • Ease of Setup: 93% (Average 86%)

Whether you're mid-sized or rocking a small business, Dialpad has got your back. Our scores speak for themselves:


  • Ease of Use: 93% (Average 90%)
  • Meets Requirements: 91% (Average 90%)
  • Ease of Admin: 90% (Average 88%)
  • Ease of Doing Business With: 90% (Average 88%)
  • Ease of Setup: 92% (Average 87%)

Small business:

  • Ease of Use: 91% (Average 90%)
  • Meets Requirements: 90% (Average 90%)

Hold on, we're not done yet! Dialpad also snagged the top spots in:

  • Outbound Call Tracking
  • Google Workspace Communication Tools
  • VoIP
  • UCaaS Platforms
  • AI Sales Assistant
  • Auto Dialer
  • Conversation Intelligence
  • Contact Center Infrastructure (CCI)
  • + more!

Oh, and did we mention? Our AI Sales Center product made a mark, landing 7th out of 33 in the AI Sales Assistant category. Yeah, we’re pretty proud of that.

So there you have it, the lowdown on Dialpad's epic triumph in the G2 Winter 2024 reports. Stay tuned for more updates because Dialpad is on a roll, and we're just getting started! 🚀

Grab the G2 Momentum Grid® Report for VoIP

There’s a lot of VoIP providers out there—find out why so many businesses choose Dialpad.