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Grab your phones, grab your laptops, and take a deep calming breath because the time has come. SaaStr’s back.

For the sixth time, thousands of SaaS leaders and investors are gathering to tune in to 300+ speakers talk about all things SaaS, and yes, we’ve got you covered. We scoured the long list of speakers and here are our can’t-miss speaking sessions. Check out a few of our favorite sessions:


Day One: Tuesday March 10th

Session: A Tactical Guide to Building an All-Remote Company with Gitlab

When: Tue Mar 10/ 10:00 AM - 10:30 AM ( 30 Min )

Where: Hall 3

Description: Join Sid Sijbrandij, CEO of GitLab, to learn how GitLab achieved $100M in ARR as a completely remote company. In the past year alone, GitLab has grown from 400 employees to over 1100 across 65+ countries. Come prepared to have your prior notions of management turned upside-down, leaving with a tactical guide to scaling culture, process, iteration, and collaboration in a post-office world.


Session: Looking Beyond Lean Start-Up: Innovation At-Scale with Asana

When? Tue Mar 10/ 10:45 AM - 11:15 AM ( 30 Min )

Where? Lower Level Rooms, LL21A-D

Program Description: No session info up yet, but looking forward to hearing it live!


Session: How Slack Scales Customer Experience

When? Tue Mar 10/ 2:15 PM - 2:45 PM ( 30 Min )

Where? Grand Ballroom B/C

Program Description: One of Slack’s first employees, Ali Rayl is on a mission to provide best-in-class customer experiences. In this session, Slack’s head of customer experience shares how to scale a customer experience function that engages and delights customers through faster, connected teams.


Day Two: Wednesday March 11th

Session: 3 Glaring Mistakes Product Teams Tend to Make (And How to Avoid Them) with Zendesk

When? Wed Mar 11/ 10:45 AM - 11:15 AM ( 30 Min )

Where? Lower Level Rooms, LL21A-D

Program Description: Between aggressive timelines and a lack of exposure to customers, the product management process is rife with challenges. Mistakes are bound to be made -- we’re only human after all -- but not all mistakes are created equal. In this session, Zendesk’s SVP of Product, Shawna Wolverton, will explore the top mistakes product teams tend to make, and how to anticipate and avoid common pitfalls when bringing a new product to market.


Session: Designing for Customer Experience in an Agile World with Lucidchart

When? Wed Mar 11/ 1:20 PM - 1:40 PM ( 20 Min )

Where? Grand Ballroom Foyer

Program Description: We are all moving at a breakneck pace, constantly looking for ways to improve our products and services. We hire the best people and strive for constant improvement through rapid, agile changes. In our push to innovate faster, though, we often forget that all of these changes can lead to fragmentation--fragmentation that our customers feel in our products, our services, or in the support we provide. The answer to solving this problem starts long before the product ships or a support rep answers a phone. Great customer experiences start with a cohesive design that looks at the entire journey and then brings together all of the people, processes, and systems that help provide a truly great experience.


Session: The Cloud in 2025 : Less is More with Dropbox CTO

When? Wed Mar 11/ 3:00 PM - 3:30 PM ( 30 Min )

Where? Executive Ballroom

Program Description: The future of work: do less: We’ve over-indexed on building tools to help people do more faster and be always-on. Instead of making us more productive, employees are experiencing burnout at an alarming rate. There is a clear need to take a step back, redefine what it means to be productive, and focus on doing great work on the stuff that matters. This session will explore how Dropbox is facilitating focus in the modern era of work and how more companies and tools will follow suit.


Session: Scaling Past $100M in 2020. What high growth startups should look like post-WeWork with Dialpad

When? Wed Mar 11/ 3:45 PM - 4:25 PM ( 40 Min )

Where? SaaStr Square Park, Q&A Stage

Program Description: Forget “Growth at all Costs.” In today’s Silicon Valley, it’s all about Growth at the Right Costs. Come hear Craig Walker, CEO of Dialpad and founder of Google Voice and Yahoo Voice, share three key strategies any business can employ to drive triple-digit growth. Whether you’re looking to scale, accelerate or exit, this session will provide simple and repeatable tips useful for managing the product, people and processes that define a company’s trajectory.


Day Three: Thursday March 12th

Session: 8 Common Pitfalls SaaS Companies Make at The Early Stage with Salesforce Ventures

When? Thu Mar 12/ 10:45 AM - 11:15 AM ( 30 Min )

Where? Grand Ballroom A

Program Description: What are common pitfalls early stage SaaS companies run into that can hinder growth? At Salesforce Ventures, we’ve had the privilege of helping over 375 companies and have seen both failure and success at critical junctures. Matt Garratt, Managing Partner, will take you through some of the most common mistakes early stage companies make and practical tips to avoid where companies often go wrong.


Session: Aligning Sales and Marketing to Accelerate Growth with Outreach and Seismic

When? Thu Mar 12/ 10:45 AM - 11:15 AM ( 30 Min )

Where? Lower Level Rooms, LL21E-F

Program Description: Achieving growth in B2B is becoming harder. Digital disruption has created information inequality and fundamentally changed the buyer-seller relationship. Modern buyers are digitally driven, socially connected, mobile, and empowered with nearly unlimited access to information, people, and resources. They don’t care about your features and benefits.


Session: Mobilize Your Company Around New GTM Motions with DocuSign, Segment and Stripe

When? Thu Mar 12/ 1:15 PM - 1:55 PM ( 40 Min )

Where? Grand Ballroom B/C

Program Description: Customers, along with hyper-growth, often are the ones that push organizations to evolve, and salespeople have to articulate what their customers and the market need in order to push internal teams to change. We’ll discuss different ways our customers have pushed our organizations, and what we’ve learned from those moments.

And yes, you guessed it, Dialpad will be in the Expo Hall ready to talk about all things business phone systems! Be sure to stop by our booth #716 to talk with our Dialers, learn more about our business phone system, and leave with some swag! You can even book a meeting with us ahead of time using the link below - Hope to see you there!

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