Zoom Integration


Zoom’s easy, reliable, and innovative communications platform provides video meetings, voice, webinars, and chat across all devices and spaces. Zoom helps you connect, communicate, and express your ideas so you can get more done together.

Combine your productivity tools and get work done. You can start Zoom meetings with the click of a button from within Dialpad. With easy access to join, you can seamlessly switch from Dialpad to Zoom to hold your meeting.

Key Features:

  • Generate a Zoom card
    • Dialpad users will see a video icon within their conversation view that, when selected, will generate a Zoom invite card with the contact they’re interacting with.

  • Use /zoom commands
    • Dialpad users can also use the /zoom command to pull up a new card or select the arrow next to the Call icon and choose Zoom Meeting. The /zoom command also works on mobile, so users can connect even when they’re on the go.

  • Start Group Meetings
    • Got a group of people that need to be included? No problem—simply select Start a Zoom Meeting from the drop-down menu on the left-hand sidebar of your Dialpad app to start adding more people. Once you’re ready, hit Enter to send the message with the conference invite card included.

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How to setup

Enable the Integration


To enable, you need to have Company (to enable for your entire company) or Office (to enable for your office) Admin access. You also need to have Admin or owner access on Zoom. Note that individual users do not need administrative access to start meetings.

Setup Process

  • Navigate to Admin Settings > My Company > Integrations. Alternatively, to enable just for your office, navigate to Admin Settings > My Office > Integrations.
  • Next to Zoom select Connect from the drop-down menu.
  • Authenticate the connection between Zoom and Dialpad.
  • After successfully authenticating the integration, you will be redirected back to the Integration settings page.

    Now that you've enabled the integration for your Office, the integration is ready to be used.

    Additional info

    More information can be found here: