Gmail Add-on

Overview

The Dialpad Gmail Add-on brings one-click calling, SMS and history searches for your Dialpad contacts directly into your Gmail environment. Save time searching for phone numbers or tracking down a contact’s record to message them.

Send an SMS text directly to your contact or click to call natively within Gmail - the interaction will go through Dialpad and log in your Dialpad app alongside all of your other interactions. And like everything else you do on Dialpad, our powerful Dialpad AI transcribes and listens to every call, meeting, message and contact center interaction, providing real-time note-taking, insights, assistance cards and coaching along with full searchability of your conversations.

Features:

  • Get a list of Dialpad contacts from the context of your Gmail thread
  • Drill into a contact and view your complete communications history
  • Make a call or send a text directly within the Add-on