DataGrail Integration

Overview

DataGrail is the data privacy platform for modern brands to build trust and transparency. Datagrail untangles the complexity of data privacy, making it easy for brands to automate and scale their privacy programs and stay compliant with regulations like GDPR, CCPA, and CPRA.

Live Data Map

DataGrail is the only privacy platform that provides continuous system detection, delivering an automated inventory of your data assets. DataGrail’s 900+ pre-built integrations with popular SaaS, cloud databases and data warehouses, and on-prem databases support the accurate, worry-free data mapping you need to meet compliance.

Request Manager

Automate data subject requests for the GDPR, CCPA, and CPRA. Eliminate human error and manual processing to protect your company’s brand and reduce risk. Request Manager fulfills Do Not Sell (DNS), access, and deletion requests. DataGrail’s proprietary identity verification improves the consumer experience, and streamlines the internal process.

Preference Card

Without DataGrail, systems capture preferences in isolation, and an opt-out in a marketing system leaves that contact in other systems. DataGrail allows synchronizing preferences across all systems to improve the consumer experience.

Consent Management

Obtain, manage, and document cookie consent for visitors to your website or native app to meet compliance with GDPR, CCPA, and more.

How to setup

Connect Dialpad

  • Head to the DataGrail Portal (window should be open in a separate tab).
  • Click Connect within the Integration page for Dialpad.
  • Click Connect Dialpad.
  • Please review and accept the following permissions that are required to perform access and deletion requests:
    • users
    • userdevices
    • transcripts
    • offices
    • departments
    • contacts
    • conference
    • company
    • callcenters
    • app
  • After confirming DataGrail application access permission you will be redirected back to DataGrail Portal.
  • If there are additional Dialpad accounts to integrate follow these instructions:
    • Click Edit Connection within the Integration page for Dialpad.
    • From the drop-down, select +Add New Connection.
    • Under Connection Name, enter a new name to identify this separate account (ex: Dialpad Training Account).
    • Click Connect.
    • In the DataGrail Portal, if you have any other integrations not connected (no green check mark) please click Connect to complete the configuration and reference the Help Docs link for instructions.

Please email us at DataGrail at support@datagrail.io with any issues or questions regarding your integrations!